We are currently trying to get the MS Teams client to default to multi screen in our Citrix environment. We are running Windows Server 2016 with Citrix VDA 2203 CU3 LTSR
MS Teams client version:
The Teams client seems to default to the single UI meeting mode which is being retired in January 2024. This only happens using Teams HDX optimized mode. If I turn off the HDX optimisation then the client doesn't display the below warning banner:
Does anyone else get this same behaviour? I have raised a support request to Citrix as Microsoft advised this is a Citrix issue as it workings fine in Azure virtual desktop apparently.
If the user clicks restart on the banner and then re opens Teams it then works fine.
As we are running non persistent we have found we need to persist the teams cache folder to maintain this otherwise it resets after each logon
Question
Mark Clayton1709155289
We are currently trying to get the MS Teams client to default to multi screen in our Citrix environment. We are running Windows Server 2016 with Citrix VDA 2203 CU3 LTSR
MS Teams client version:
The Teams client seems to default to the single UI meeting mode which is being retired in January 2024. This only happens using Teams HDX optimized mode. If I turn off the HDX optimisation then the client doesn't display the below warning banner:
Does anyone else get this same behaviour? I have raised a support request to Citrix as Microsoft advised this is a Citrix issue as it workings fine in Azure virtual desktop apparently.
If the user clicks restart on the banner and then re opens Teams it then works fine.
As we are running non persistent we have found we need to persist the teams cache folder to maintain this otherwise it resets after each logon
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