document_template_id is returning nil

[Amanda Lemmons]

Hi,

 

I am using the RightSignature API and my doucment_template_is returning nil. 

 

These are the steps I take: 

1.  I make POST call to the send_requests uri and then do a PUT call to the upload_url

  uri_str ="https://api.rightsignature.com/public/v1/sending_requests"

    uri = URI.parse uri_str
    puts uri

      body_data = {
                    "file": {
                      "name": "Initial_Disclosure_Documents.pdf",
                      "source": "upload"
                    },
                    "document": {
                      "signer_sequencing": false,
                      "expires_in": 30,
                      "name": "Initial Disclosure Document",
											"callback_url": "https:/xxx/rightsignature/webhooks",
                      "roles": [
                        {
                          "name": "a",
                          "signer_name": "#{creditor_name}",
                          "signer_email": "#{creditor_email}"
                        },
                        {
                          "name": "b",
                          "signer_name": "#{originator_name}",
                          "signer_email": "#{originator_email}",
													"is_sender": true
                        },
                        {
                          "name": "c",
                          "signer_name": "#{buyer_name}",
                          "signer_email": "#{buyer_email}"
                        },
	                        {
	                          "name": "d",
	                          "signer_name": "#{co_buyer_name}",
	                          "signer_email": "#{co_buyer_email}"
	                        }
                      ]
                    },
                    "sending_request": {}
                  }
		

      http = Net::HTTP.new uri.host, uri.port
      http.use_ssl = true
      http.verify_mode = OpenSSL::SSL::VERIFY_NONE

      request = Net::HTTP::Post.new uri.request_uri

      request["Authorization"] = "Basic #{token}"
      request["Content-Type"] = "application/json"
      request.body = body_data.to_json


      response = http.request request
      puts "#{response.code} #{response.message}"
      upload_url = ""
      document_id = ""

      if response.kind_of? Net::HTTPSuccess
        root = JSON.parse response.body
        upload_url = root["sending_request"]["upload_url"]
        document_id = root["sending_request"]["id"]
      end

	  file_content = pdf

		uri = URI.parse upload_url
		http = Net::HTTP.new uri.host, uri.port
	    http.use_ssl = true
	    http.verify_mode = OpenSSL::SSL::VERIFY_PEER

	    request = Net::HTTP::Put.new uri.request_uri
	    request.body = file_content

	    response = http.request request
	    puts response

2.  I POST using the returned document_id from step 1

    post_url = "https://api.rightsignature.com/public/v1/sending_requests/#{document_id}/uploaded"
    uri = URI.parse post_url

    http = Net::HTTP.new uri.host, uri.port
    http.use_ssl = true
    http.verify_mode = OpenSSL::SSL::VERIFY_NONE

    request = Net::HTTP::Post.new uri.request_uri
    request["Authorization"] = "Basic #{token}"

    response = http.request request

3. Make a GET request. This should return the document_template_id but it comes back as null

 

	get_uri_str ="https://api.rightsignature.com/public/v1/sending_requests/#{document_id}"

	uri = URI.parse get_uri_str
    http = Net::HTTP.new uri.host, uri.port
    http.use_ssl = true
    http.verify_mode = OpenSSL::SSL::VERIFY_NONE
    request = Net::HTTP::Get.new uri.request_uri
    request["Authorization"] = "Basic #{token}"

    current_response = http.request request

		json_response = JSON.parse(current_response.body)

		puts json_response

		document_template_id = json_response["document_template_id"]

Here the json_reponse that I get after doing step 3

 

{"id"=>"043a81a3-1c7f-4401-a6ef-b97089222a00", "status"=>"downloading", "status_message"=>nil, "document_template_id"=>nil, "created_at"=>"2020-05-27T03:05:59.588-07:00", "updated_at"=>"2020-05-27T03:05:59.890-07:00"}

 

The document does get sent out to the signers and it shows up in the RightSignature Dashboard. I also receive a response from the webhooks that does contain the document_template_id.

 

{"callbackType":"Document","id":"ef252054-c2d9-4fc2-b564-24e121d24439","event":"created","documentState":"pending","status":"pending","createdAt":"2020-05-27T03:05:59.995-07:00"}

 

If you could point me in the correct direction as to what I am doing wrong, that would be great.

 

Thanks,

[Vikas Kumar1709162057]

Hi Amanda,

 

Can you let us know the "status" field from the response in step-1. Just the value of root["sending_request"]["status"] should be fine.

 

Regards,

Vikas

[Amanda Lemmons]

Hi Vikas, 

 

The response from step one is this: 

{"sending_request"=>{"id"=>"16bad697-b1e7-485c-8abd-44c0678acfcf", "status"=>"waiting_for_file", "status_message"=>nil, "upload_url"=>"https://rightsignature-sr-production.s3.amazonaws.com/XXXXXX", "document_template_id"=>nil, "created_at"=>"2020-05-27T08:05:49.670-07:00", "updated_at"=>"2020-05-27T08:05:49.670-07:00"}}

 

[Vikas Kumar1709162057]

Hi Amanda,

 

The code looks fine. I think you are checking the status way too early. You might have to poll for the sending_request status to be completed. Once it shows up as completed then you should check for the document_template_id in the same response.

Let me know if you face any issues.

 

Regards,

Vikas