We have recently upgraded our infrastructure to 1912 LTSR and are currenting deploying 1912 VDA to our Windows 10 random pooled desktops with UPM. Since upgrading the VDA, our “office 365” apps, Onedrive no longer authenticate and auto configure them selves on a new user profile creation. If launched manually and credentials are entered, the sign in\setup fails with multiple errors.
The Windows Event Application log is filled with the following errors:
AppModel-State
Triggered repair because operation LocalSettings against package Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy hit error -2147024891.
Repair for operation LocalSettings against package Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy with error -2147024891 returned Error Code: 0
Repair of state locations for operation SettingsInitialize against package Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy with error -2147024891 returned Error Code: 0
Repair for operation LocalSettings against package Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy with error -2147024891 returned Error Code: 0
Repair of state locations for operation SettingsInitialize against package Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy with error -2147024891 returned Error Code: 0
The Windows Event AAD log is filled with the following errors:
Error: 0x80070005 Access is denied.
Error trying to initialize the application data container server
Exception of type 'class WinRTException' at webaccountprocessor.cpp, line: 293, method: AAD::Core::WebAccountProcessor::ProcessBrokerBackgroundRequest::<lambda_81ac28c35853adf84b428032ff8e5a67>::operator ().
Log: 0xcaa5001c Token broker operation failed.
Operation name: DefaultUser
Logged at webaccountprocessor.cpp, line: 577, method: AAD::Core::WebAccountProcessor::ReportException.
Error: 0xCAAD0003 Canceled by background infrastructure. Reason: ServicingUpdate.
Exception of type 'class BICancelException' at webaccountprocessor.cpp, line: 268, method: AAD::Core::WebAccountProcessor::ProcessBrokerBackgroundRequest::<lambda_41162a7b4c42232d93d5b7a461ec5b61>::operator ().
Log: 0xcaa5001c Token broker operation failed.
Operation name: DefaultUser
Logged at webaccountprocessor.cpp, line: 577, method: AAD::Core::WebAccountProcessor::ReportException.
I have narrowed the issue to UPM. If I disable the UPM GPO, everything works as expected, apps authenticate and are setup automatically. If I rollback the VDA to 7.15 CU5 with UPM everything works.
An ideas as to what changed between the VDA versions or what could be causing the issue ?
Question
GianMarco Occhionero1709155336
We have recently upgraded our infrastructure to 1912 LTSR and are currenting deploying 1912 VDA to our Windows 10 random pooled desktops with UPM. Since upgrading the VDA, our “office 365” apps, Onedrive no longer authenticate and auto configure them selves on a new user profile creation. If launched manually and credentials are entered, the sign in\setup fails with multiple errors.
The Windows Event Application log is filled with the following errors:
AppModel-State
Triggered repair because operation LocalSettings against package Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy hit error -2147024891.
Repair for operation LocalSettings against package Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy with error -2147024891 returned Error Code: 0
Repair of state locations for operation SettingsInitialize against package Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy with error -2147024891 returned Error Code: 0
Repair for operation LocalSettings against package Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy with error -2147024891 returned Error Code: 0
Repair of state locations for operation SettingsInitialize against package Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy with error -2147024891 returned Error Code: 0
The Windows Event AAD log is filled with the following errors:
Error: 0x80070005 Access is denied.
Error trying to initialize the application data container server
Exception of type 'class WinRTException' at webaccountprocessor.cpp, line: 293, method: AAD::Core::WebAccountProcessor::ProcessBrokerBackgroundRequest::<lambda_81ac28c35853adf84b428032ff8e5a67>::operator ().
Log: 0xcaa5001c Token broker operation failed.
Operation name: DefaultUser
Logged at webaccountprocessor.cpp, line: 577, method: AAD::Core::WebAccountProcessor::ReportException.
Error: 0xCAAD0003 Canceled by background infrastructure. Reason: ServicingUpdate.
Exception of type 'class BICancelException' at webaccountprocessor.cpp, line: 268, method: AAD::Core::WebAccountProcessor::ProcessBrokerBackgroundRequest::<lambda_41162a7b4c42232d93d5b7a461ec5b61>::operator ().
Log: 0xcaa5001c Token broker operation failed.
Operation name: DefaultUser
Logged at webaccountprocessor.cpp, line: 577, method: AAD::Core::WebAccountProcessor::ReportException.
I have narrowed the issue to UPM. If I disable the UPM GPO, everything works as expected, apps authenticate and are setup automatically. If I rollback the VDA to 7.15 CU5 with UPM everything works.
An ideas as to what changed between the VDA versions or what could be causing the issue ?
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