HTML5 Receiver / still active googletagmanager.com tracking / GDPR problem?

[Stefan Wielers]

Hello Citrix,
please remove or handle external source like googletagmanager.com in your HTML5 Reciver asap.
There is no reference to googletagmanager in the program properties.

I am not a specialist in GDPR but I think this can lead to a big problem for the companies.

see also here:
https://discussions.citrix.com/topic/404495-html5-workspace-app-1908-being-blocked-by-ublock-origin

 

Version: W2K16 / Virtual Apps and Desktop 1909 / HTML5_19.12.0.4102 (also 19.7.0.4083)

[Stefan Wielers]

Explanation: see text above, a connection to the URL googletagmanager.com is still established even if analytics is set to false in the configuration.js
There is no declaration of consent of the user that the data is transmitted to googletagmanager.
s. Images of the network traffic and the configuration.

[Stefan Wielers]

Hello Citrix,

any news? Also no news from your data protection officer for weeks. Sorry, I'm very disappointed how Citrix perceives data protection.

[Shruthi Udayakumar]

Hi

 

Can you please elaborate "please remove or handle external source like googletagmanager.com in your HTML5 Reciver " ?

As per the reference link of other post you have shared we have fixed the session launch when gtag is blocked.

[Joe]

Please see this CTX article - https://support.citrix.com/article/CTX267039

 

Adding in connectionEnabled : false to the Analytics section worked in my environment.