WorkspaceApp does not ask for Credentials on external Site

[Alexander Röser]

Since i've updated Our Netscaler Gateway from 11.1 to 12.1 51.19 the workspace app does not ask for credentials any more. (We have enabaled MFA to Radius).

(On Mobile Devices or when accessing via WebBrowser everything is working)

Everything worked with Version 11.1 

 

In AuthManager Log i can see the following message:

"The password count reported by the gateway (1) and the specified auth type (DomainanRSA) are incompatible. "

 

I didn't change anything in the configuration just installed the update. 

 

Edit: It works if the account is newly added. It only doesn't work if you try to login to an existing account

 

[Alexander Röser]

No one? 

[Alexander Röser]

Meanwhile i found a solution for this problem:

 

Create 2 rewrite Policies and bind it to the vserver

 

Policy Rule: http.req.url.path.endswith("vpn/index.html")

Action: Operation: insert_after_all
              Target:http.res.body(1024)
              Value:"\r\n"+"<META http-equiv=\"X-Citrix-AM-GatewayAuthType\" content=\"SMS\">"
              Pattern: content="text/html; charset=UTF-8">

https://support.citrix.com/article/CTX203775

 

Policy Rule: Rule: HTTP.REQ.HEADER("Cookie").CONTAINS("pwcount").NOT

 Action Operation: insert_http_header

              Target:Set-Cookie

               Value: ("pwcount=" +1)

 

        

After that, receiver is now asking for credentials. 

 

 

 

[Kevin McCormack1709159799]

Having the same issue here as well..  Was there a solution to this?