We are running Published Desktops in XenDesktop 7.15 LTSR on Server 2012R2 VDA. The clients are running on Windows 7 using Citrix Workspace 1903 connecting to the published desktop. Users are allowed to have more than one XenDesktop session.
We are using Profile Management to manage user profiles. Profile Management is configured using active write back for user profile data and registry.
We are encountering an IE issue when a user has two sessions on the same VDA. Reviewing the Profile Management logs shows an error that occurs when the user starts their second session. When the user has two sessions open there are some internet based functions which have script errors. If the user only has one IE session the script errors do not occur.
I'm trying to determine what this error message means and if it is related:
"2019-04-25;09:21:10.972;ERROR;domain;user;18;22684;CRegistryHive::Unload: RegUnloadKey of hive <S-1-5-21-220523388-XXXXXXXXX-XXXXXXXXX-XXXX> failed with: Access is denied."
Here's the full log from the logon event:
2019-04-25;09:21:10.484;INFORMATION;;;18;22684;DispatchLogonLogoff: ---------- Starting logon processing...
2019-04-25;09:21:10.485;INFORMATION;;;18;22684;IsRunningInTerminalServerSession: Terminal services installed.
2019-04-25;09:21:10.485;INFORMATION;;;18;22684;IsRunningInTerminalServerSession: ICA session.
2019-04-25;09:21:10.485;INFORMATION;domain;user;18;22684;DispatchLogonLogoff: UserSID = S-1-5-21-220523388-XXXXXXXXX-XXXXXXXXX-XXXX
2019-04-25;09:21:10.828;INFORMATION;domain;user;18;22684;DispatchLogonLogoff: Triggered policy evaluation for <S-1-5-21-220523388-XXXXXXXXX-XXXXXXXXX-XXXX>
2019-04-25;09:21:10.829;INFORMATION;domain;user;18;22684;DispatchLogonLogoff: Updated Group Policy Extension history for <S-1-5-21-220523388-XXXXXXXXX-XXXXXXXXX-XXXX>
2019-04-25;09:21:10.829;INFORMATION;domain;user;18;22684;CheckUserExistsInGroup: No Entries Found In ExcludedGroups
2019-04-25;09:21:10.829;INFORMATION;domain;user;18;22684;CheckUserExistsInGroup: No Entries Found In ProcessedGroups
2019-04-25;09:21:10.829;INFORMATION;domain;user;18;22684;CheckIfUserNeedsToBeProcessed: Logon/logoff will be processed.
2019-04-25;09:21:10.829;INFORMATION;domain;user;18;22684;GetUserStorePath: User Store: Path In: \\domain\shares\Profiles\#SAMAccountName#\!CTX_OSNAME!!CTX_PROFILEVER!
2019-04-25;09:21:10.829;INFORMATION;domain;user;18;22684;CADUser::Init: Determined user and DNS domain name: <user>, <domain.LOCAL>
2019-04-25;09:21:10.833;INFORMATION;domain;user;18;22684;CADUser::Init: Determined the ADsPath of user: <user>: <LDAP://domain.LOCAL/CN=user,OU=Employees,OU=Business,DC=domain,DC=local>
2019-04-25;09:21:10.833;INFORMATION;domain;user;18;22684;GetUserStorePath: User Store: Path Out: \\domain\shares\profiles\user\Win2012R2v4
2019-04-25;09:21:10.871;INFORMATION;domain;user;18;22684;SessionCount::RealTimeCount - User: user, Domain: domain, Session Count: 1.
2019-04-25;09:21:10.882;INFORMATION;domain;user;18;22684;ProcessLogon: Found a profile in the user store: <\\domain\shares\profiles\user\Win2012R2v4>.
2019-04-25;09:21:10.882;INFORMATION;domain;user;18;22684;QueryLocalProfile: Profile directory read from registry: C:\Users\user
2019-04-25;09:21:10.882;INFORMATION;domain;user;18;22684;QueryLocalProfile: Local profile is a UPM profile.
2019-04-25;09:21:10.882;INFORMATION;domain;user;18;22684;ProcessLogon: User has another session. Do not copy files from network to local profile.
2019-04-25;09:21:10.899;INFORMATION;domain;user;18;22684;CRegistryHive::Load: RegLoadKey of <C:\Users\user\NTUSER.DAT> to <S-1-5-21-220523388-XXXXXXXXX-XXXXXXXXX-XXXX> succeeded.
2019-04-25;09:21:10.936;WARNING;domain;user;18;22684;ResetSecurityForIE_AC: target file C:\Users\user\Appdata\Local\Packages\windows_ie_ac_001\ac does not exist
2019-04-25;09:21:10.936;INFORMATION;domain;user;18;22684;SaveFolderRedirectionSettings: S-1-5-21-220523388-XXXXXXXXX-XXXXXXXXX-XXXX\Software\Citrix\UserProfileManager\FolderRedirection\Settings
2019-04-25;09:21:10.936;INFORMATION;domain;user;18;22684;ProcessLogon: Performing Cross Platform logon processing
2019-04-25;09:21:10.972;ERROR;domain;user;18;22684;CRegistryHive::Unload: RegUnloadKey of hive <S-1-5-21-220523388-XXXXXXXXX-XXXXXXXXX-XXXX> failed with: Access is denied.
2019-04-25;09:21:10.973;INFORMATION;domain;user;18;22684;DispatchLogonLogoff: Updated Group Policy Extension history for <S-1-5-21-220523388-XXXXXXXXX-XXXXXXXXX-XXXX>
2019-04-25;09:21:10.973;INFORMATION;domain;user;18;22684;DispatchLogonLogoff: ---------- Finished logon processing successfully in : <0.48>.
Question
Andrew Will
We are running Published Desktops in XenDesktop 7.15 LTSR on Server 2012R2 VDA. The clients are running on Windows 7 using Citrix Workspace 1903 connecting to the published desktop. Users are allowed to have more than one XenDesktop session.
We are using Profile Management to manage user profiles. Profile Management is configured using active write back for user profile data and registry.
We are encountering an IE issue when a user has two sessions on the same VDA. Reviewing the Profile Management logs shows an error that occurs when the user starts their second session. When the user has two sessions open there are some internet based functions which have script errors. If the user only has one IE session the script errors do not occur.
I'm trying to determine what this error message means and if it is related:
"2019-04-25;09:21:10.972;ERROR;domain;user;18;22684;CRegistryHive::Unload: RegUnloadKey of hive <S-1-5-21-220523388-XXXXXXXXX-XXXXXXXXX-XXXX> failed with: Access is denied."
Here's the full log from the logon event:
2019-04-25;09:21:10.484;INFORMATION;;;18;22684;DispatchLogonLogoff: ---------- Starting logon processing...
Edited by Andrew@Work2019-04-25;09:21:10.485;INFORMATION;;;18;22684;IsRunningInTerminalServerSession: Terminal services installed.
2019-04-25;09:21:10.485;INFORMATION;;;18;22684;IsRunningInTerminalServerSession: ICA session.
2019-04-25;09:21:10.485;INFORMATION;domain;user;18;22684;DispatchLogonLogoff: UserSID = S-1-5-21-220523388-XXXXXXXXX-XXXXXXXXX-XXXX
2019-04-25;09:21:10.828;INFORMATION;domain;user;18;22684;DispatchLogonLogoff: Triggered policy evaluation for <S-1-5-21-220523388-XXXXXXXXX-XXXXXXXXX-XXXX>
2019-04-25;09:21:10.829;INFORMATION;domain;user;18;22684;DispatchLogonLogoff: Updated Group Policy Extension history for <S-1-5-21-220523388-XXXXXXXXX-XXXXXXXXX-XXXX>
2019-04-25;09:21:10.829;INFORMATION;domain;user;18;22684;CheckUserExistsInGroup: No Entries Found In ExcludedGroups
2019-04-25;09:21:10.829;INFORMATION;domain;user;18;22684;CheckUserExistsInGroup: No Entries Found In ProcessedGroups
2019-04-25;09:21:10.829;INFORMATION;domain;user;18;22684;CheckIfUserNeedsToBeProcessed: Logon/logoff will be processed.
2019-04-25;09:21:10.829;INFORMATION;domain;user;18;22684;GetUserStorePath: User Store: Path In: \\domain\shares\Profiles\#SAMAccountName#\!CTX_OSNAME!!CTX_PROFILEVER!
2019-04-25;09:21:10.829;INFORMATION;domain;user;18;22684;CADUser::Init: Determined user and DNS domain name: <user>, <domain.LOCAL>
2019-04-25;09:21:10.833;INFORMATION;domain;user;18;22684;CADUser::Init: Determined the ADsPath of user: <user>: <LDAP://domain.LOCAL/CN=user,OU=Employees,OU=Business,DC=domain,DC=local>
2019-04-25;09:21:10.833;INFORMATION;domain;user;18;22684;GetUserStorePath: User Store: Path Out: \\domain\shares\profiles\user\Win2012R2v4
2019-04-25;09:21:10.871;INFORMATION;domain;user;18;22684;SessionCount::RealTimeCount - User: user, Domain: domain, Session Count: 1.
2019-04-25;09:21:10.882;INFORMATION;domain;user;18;22684;ProcessLogon: Found a profile in the user store: <\\domain\shares\profiles\user\Win2012R2v4>.
2019-04-25;09:21:10.882;INFORMATION;domain;user;18;22684;QueryLocalProfile: Profile directory read from registry: C:\Users\user
2019-04-25;09:21:10.882;INFORMATION;domain;user;18;22684;QueryLocalProfile: Local profile is a UPM profile.
2019-04-25;09:21:10.882;INFORMATION;domain;user;18;22684;ProcessLogon: User has another session. Do not copy files from network to local profile.
2019-04-25;09:21:10.899;INFORMATION;domain;user;18;22684;CRegistryHive::Load: RegLoadKey of <C:\Users\user\NTUSER.DAT> to <S-1-5-21-220523388-XXXXXXXXX-XXXXXXXXX-XXXX> succeeded.
2019-04-25;09:21:10.936;WARNING;domain;user;18;22684;ResetSecurityForIE_AC: target file C:\Users\user\Appdata\Local\Packages\windows_ie_ac_001\ac does not exist
2019-04-25;09:21:10.936;INFORMATION;domain;user;18;22684;SaveFolderRedirectionSettings: S-1-5-21-220523388-XXXXXXXXX-XXXXXXXXX-XXXX\Software\Citrix\UserProfileManager\FolderRedirection\Settings
2019-04-25;09:21:10.936;INFORMATION;domain;user;18;22684;ProcessLogon: Performing Cross Platform logon processing
2019-04-25;09:21:10.972;ERROR;domain;user;18;22684;CRegistryHive::Unload: RegUnloadKey of hive <S-1-5-21-220523388-XXXXXXXXX-XXXXXXXXX-XXXX> failed with: Access is denied.
2019-04-25;09:21:10.973;INFORMATION;domain;user;18;22684;DispatchLogonLogoff: Updated Group Policy Extension history for <S-1-5-21-220523388-XXXXXXXXX-XXXXXXXXX-XXXX>
2019-04-25;09:21:10.973;INFORMATION;domain;user;18;22684;DispatchLogonLogoff: ---------- Finished logon processing successfully in : <0.48>.
spelling error fixed
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