we have different Citrix Virtual Apps and Desktops 7.15 LTSR CU1 - CU3 environments, where we had the past week issue with the Windows Audio service. As we found out with the Citrix Support, there was an issue with Firefox, which causes a blackscreen. After restarting the Windows Audio service everything is working again.
We deinstalled all Firefox browsers and the issue was gone. This week we discovered issues with the Windows Audio service again in different environments with CU1 to CU3. The issue is that the taskbar and or the redirected startmenu isn't working anymore. After restarting the service the issue is gone as well.
As far as i read this is kind of related with the citrix profile management.
What do you recommend to configure on the VDA? We try to stick with LTSR version, but is it a better idea to install the latest version of Citrix VDA?
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Marc Kuhn
Hi guy's
we have different Citrix Virtual Apps and Desktops 7.15 LTSR CU1 - CU3 environments, where we had the past week issue with the Windows Audio service. As we found out with the Citrix Support, there was an issue with Firefox, which causes a blackscreen. After restarting the Windows Audio service everything is working again.
We deinstalled all Firefox browsers and the issue was gone. This week we discovered issues with the Windows Audio service again in different environments with CU1 to CU3. The issue is that the taskbar and or the redirected startmenu isn't working anymore. After restarting the service the issue is gone as well.
As far as i read this is kind of related with the citrix profile management.
What do you recommend to configure on the VDA? We try to stick with LTSR version, but is it a better idea to install the latest version of Citrix VDA?
Many thanks for your thougts.
Best regards,
Marc
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