Frédéric LOUKA Posted April 5, 2019 Share Posted April 5, 2019 Hello, I'm unable to change my timezone on my fresh installed vpx 12.0.60.9. I tried in command line, save my conf and reboot and the netscaler is still at coordinateduniversaltime. I see differences in time beetwen the system and the logs in the dashboard, which are at the good time. Thank you for your help, Fred Link to comment Share on other sites More sharing options...
Cock van Gessel Posted April 5, 2019 Share Posted April 5, 2019 We also got this error. We tried this on fresh installation of NetScaler version 12.1-51.19 and 12.1-50.28 (through GUI and CLI) . It also look like it's not on every zone. When we changed it to GMT+08:00-HKT-Asia/Hong_kong we didn't receive this eror. So this problem doesn't occurs on every timezone. We tried almost every GMT+01:00, but noe was accepted. Link to comment Share on other sites More sharing options...
Rhonda Rowland1709152125 Posted April 8, 2019 Share Posted April 8, 2019 On 12.1, you will likely need to use the following method to fix the timezone via cli: set ns param -timezone <timezone value> Example: set ns param -timezone GMT-05:00-EST-America/New_York you can use this to find likely timezone value string help set ns param | grep <city> -i A full reboot is usually required. Then you can use shell; date YYYYMMDDhhmm to set clock; then work on your NTP settings. Depending on the build, the alternate methods of changing the timezone don't always work: GUI Wizard GUI: System > Settings > Set Timezone CLI: config ns Link to comment Share on other sites More sharing options...
Cock van Gessel Posted April 8, 2019 Share Posted April 8, 2019 I used the "auto fill feature" within the CLI, but I doesn't looks like my zone is available. When I look at the GUI I have al lot of more options Link to comment Share on other sites More sharing options...
Rhonda Rowland1709152125 Posted April 8, 2019 Share Posted April 8, 2019 (edited) What time zone or city are you looking for; the time zone strings won't reflect Daylight saving time, but the timezone will adjust for it. So look up the standard timezone offset (no daylight saving adjustment) for your location's nearest major city for best results in the cli parameters. For Example setting to New York EST, will still handle EDT adjustments as well. set ns param -timezone GMT-05:00-EST-America/New_York Complete list of timezone strings are listed in the command reference, if help isn't working for you: https://developer-docs.citrix.com/projects/netscaler-command-reference/en/latest/ns/ns-param/ns-param/ Edited April 8, 2019 by Rhonda Rowland added clarifying note. Link to comment Share on other sites More sharing options...
Cock van Gessel Posted April 9, 2019 Share Posted April 9, 2019 Hi Rhonda, I'm looking for timezone "GMT+01:00-CET-Europe/Amsterdam". This zone is listed in the developer doc, but I can't select it. First I tried a couple times, but the only one that's "close" to my location is Lisabon :S (even tried within shell) Link to comment Share on other sites More sharing options...
Rhonda Rowland1709152125 Posted April 9, 2019 Share Posted April 9, 2019 Testing on vsersion 12.149.23, this works. set ns param -timezone GMT+01:00-CET-Europe/Amsterdam It is a CLI command and not shell command. Typing set ns param -timezone GMT+01:00-CET-Europe Then doing a <tab> completion shows amsterdam in the list. So if that still doesn't work, it may be a version specific bug. But setting to any GMT+01:00-CET location should work for the same behavior. Instead of tab completing try the following as well: help set na param | grep "GMT+01:00-CET-Europe/" -i And see if you get a more complete list of timezone strings. the invalid argument is weird in your original screenshot as everything looks fine, unless you are having an issue with En-dashes vs Em-dashes; but it doesn't look like it. Link to comment Share on other sites More sharing options...
Cock van Gessel Posted April 10, 2019 Share Posted April 10, 2019 Hi Rhonda, Thx for your support.... I also deployed version 12.1 492.23 and with this version I have no problem changing the timezone.... (even with the GUI) t really looks like a "version specific bug". So this problem exists in the two latest versions of the Netscaler OVF (12.1-51.19 and 12.1-50.28). Link to comment Share on other sites More sharing options...
Rhonda Rowland1709152125 Posted April 10, 2019 Share Posted April 10, 2019 You'll have to log a ticket then; sorry it wasn't something we could easily correct. Link to comment Share on other sites More sharing options...
Lars Grønkjær1709158548 Posted April 25, 2019 Share Posted April 25, 2019 Hi Guys Amsterdam (and Copenhagen) have been placed in GMT+02:00-CEST. GMT+02:00-CEST-Europe/Amsterdam GMT+02:00-CEST-Europe/Copenhagen GMT+02:00-CEST-Europe/Paris GMT+02:00-CEST-Europe/Tirane GMT+02:00-CEST-Europe/Andorra GMT+02:00-CEST-Europe/Gibraltar GMT+02:00-CEST-Europe/Podgorica GMT+02:00-CEST-Europe/Vaduz GMT+02:00-CEST-Europe/Belgrade GMT+02:00-CEST-Europe/Ljubljana GMT+02:00-CEST-Europe/Prague GMT+02:00-CEST-Europe/Vatican GMT+02:00-CEST-Europe/Berlin GMT+02:00-CEST-Europe/Luxembourg GMT+02:00-CEST-Europe/Rome GMT+02:00-CEST-Europe/Vienna GMT+02:00-CEST-Europe/Bratislava GMT+02:00-CEST-Europe/Madrid GMT+02:00-CEST-Europe/San_Marino GMT+02:00-CEST-Europe/Warsaw GMT+02:00-CEST-Europe/Brussels GMT+02:00-CEST-Europe/Malta GMT+02:00-CEST-Europe/Sarajevo GMT+02:00-CEST-Europe/Zagreb GMT+02:00-CEST-Europe/Budapest GMT+02:00-CEST-Europe/Monaco GMT+02:00-CEST-Europe/Skopje GMT+02:00-CEST-Europe/Zurich GMT+02:00-CEST-Europe/Busingen GMT+02:00-CEST-Europe/Oslo GMT+02:00-CEST-Europe/Stockholm Special kind of humor, if you ask me. However, this command works: set ns param -timezone GMT+02:00-CEST-Europe/Copenhagen Link to comment Share on other sites More sharing options...
Friedemann Gauer Posted April 29, 2019 Share Posted April 29, 2019 Hello Fellow Netscalers We have the same issu with NS12.1 51.19.nc. The Dokumentation seems off (https://developer-docs.citrix.com/projects/netscaler-command-reference/en/latest/ns/ns-param/ns-param/) It no longer is GMT+01:00-CET-Europe\*. The entries now all run under GMT+02:00-CEST-Europe\* ---> because its summertime =) The GUI seems to be confused by this, but the command set ns param -timezone GMT+01:00-CEST-Europe/Berlin still works So just ignore GUI and set it with CLI. Greetings! FG Link to comment Share on other sites More sharing options...
Rhonda Rowland1709152125 Posted April 29, 2019 Share Posted April 29, 2019 One thing I saw recently is that the GUI will rename EST to EDT and CET to CEST and adjust the "diplay" value to reflect summer time so -05:00 become -04:00 etc. But the CLI uses the raw timezone GMT-05:00 and doesn't include the summer time offsets, though once selected it will use the correct daylight saving offset if appropriate. There still might be a bug in certain versions. But from CLI use the raw timezone without offset for your location and it will include it if necessary. Link to comment Share on other sites More sharing options...
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