Message in Edge about Full VPN and EPA

[Lukas Meyer1709160800]

Hi

After setup new netscaler with actual version 12.1-51.16 I get the following Message on accessing my Citrix Gateway Page.

I have another netscaler adc which I have upgraded to the same version, but the message is not apearing.

It is only used as an access gateway to my desktops with storefront.

 

There is no message in Firefox or Internet Explorer 11.

 

How to disable that message? What did I have done wrong?

 

Thanks for help

 

 

[Carl Behrent]

Edge and EPA still doesn't appear to be supported

https://docs.citrix.com/en-us/citrix-gateway/12-1/system-requirements/endpoint-analysis-requirements.html

[Michael Rooney1709158379]

Hi Lukas, did you get it turned off ? I know ist not supported but want to turn off the message.

[Lukas Meyer1709160800]

No, I have reproduced the issue with 50.28 and then updated to 50.31. Just after updating to 51.16 I got that message in Edge. Downgraded to 50.31: no message anymore. Without changing any configuration. Probably there is some new default setting in 51.16?

At the moment I'll Keep 50.31, probably I'll find some time to open a case for that.

[Michael Rooney1709158379]

Thanks Lukas

[Dieter Verschueren]

Hi lukas, 

 

Did you get this resolved? In as removing the warning when using the edge browser for gateway.

 

Thanks,

Dieter

[Yannick Gosteli1709160111]

Hi 

I opened a Case and they send me a fix for the X1 theme.

You have to replace the files under the following locations. (Don't forget to take a backup)

 

/netscaler/ns_gui/vpn

/var/netscaler/gui/vpn

 

Regards

 

Yannick

X1 files.zip

[Lukas Meyer1709160800]

Did it work? I have upgraded to 51.19, replaced the files, but still the same....

[Yannick Gosteli1709160111]

Yes it works fine. Doesn't work with rfwebui, greenbubble and so on. 

 

[Lukas Meyer1709160800]

ah, with X1-Profile it works...I had RfWebUI (what is the difference?)

[Patrick Karall1709152689]

I have a similar problem with ADC (Netscaler) 13.0.

Citrix Gateway brings a message "This site says..." and AAA VServer says "Full VPN and EPA are not supported in Edge browser."

Is this still a know issue in ADC 13.0?

[Daniel Celik1709158308]

I am using ADC 13.0 and have the same issue. The mentioned solution (replacing index files) does not work. 

[Markus Barthelmess]

Same issue here with NS13.0 36.27.nc and RfWebUI.
The message might be technically correct, but it is absolutly useless for users.

[Edwin Diaz1709159085]

Replacing those files per ygostel760. Thanks dude!

 

ygostel760

Hi 

I opened a Case and they send me a fix for the X1 theme.

You have to replace the files under the following locations. (Don't forget to take a backup)

 

/netscaler/ns_gui/vpn

/var/netscaler/gui/vpn

 

Regards

 

Yannick

 

[Markus Barthelmess]

From Citrix Support:
In case of RfWebUI, replace only the /var/netscaler/logon/LogonPoint/plugins/ns-gateway/nsg-setclient.js file with the file attached in the link:
https://citrix.sharefile.com/d-s554560834854c95b

Note: Make changes after taking a backup of the original file.

This solution worked for me.

 

Citrix-nsg-setclient.zip

[Leanid Nazdrynau]

Instead of using this file (since you can be on different version) just remove this line:

-1<navigator.userAgent.indexOf("Edge")&&CTXS.ExtensionAPI.showMessage({localize:!0,messageText:"Edge_browser_unsupported_message",messageTitle:"",okButtonText:"OK",isalert:!1,okAction:function(){self._focusOnFirstInputField()}});

 

from /var/netscaler/logon/LogonPoint/plugins/ns-gateway/nsg-setclient.js

I have justed tested it. Provided file had more modifications. Plus later one if Citrix will not put this fix into new release you will need to do it anyways.

[Nazrul Islam1709158912]

On ‎4‎/‎26‎/‎2019 at 9:03 AM, Yannick Gosteli1709160111 said:

Hi 

I opened a Case and they send me a fix for the X1 theme.

You have to replace the files under the following locations. (Don't forget to take a backup)

 

/netscaler/ns_gui/vpn

/var/netscaler/gui/vpn

 

Regards

 

Yannick

X1 files.zip

 

Thanks Yannick, this sounds promising.

 

Having this issue on the latest maintenance ver of 12.1 build 53.12

 

I have raised a support ticket with support, they seem oblivious to the issue... and are suggesting rolling back and simply wait for a release whenever it becomes available - cannot wait that long  :-(

 

Is there any chance you can share the Citrix support engineer name so that I can contact, if you don't mind?

Thanks in advance,

Nazrul.

 

[Nazrul Islam1709158912]

On ‎8‎/‎14‎/‎2019 at 11:31 PM, Edwin Diaz1709159085 said:

Replacing those files per ygostel760. Thanks dude!

 

ygostel760

Hi 

I opened a Case and they send me a fix for the X1 theme.

You have to replace the files under the following locations. (Don't forget to take a backup)

 

/netscaler/ns_gui/vpn

/var/netscaler/gui/vpn

 

Regards

 

Yannick

 

 

Hiya Ediaz384,

 

Just wondering on the outcome on the file updates, as per Yannick suggestion?

 

Thanks in advance,

Nazrul.

[Ben de Korver]

Hey Guys,

 

I see solutions for X1 and RfWebUI but not for Greenbubble.

So here it is:

 

Winscp to your NS

Go to /netscaler/ns_gui/vpn/

Download the file : index.html

Edit this file and delete this function:

}            
function browserSupportCheck()
{
   if (navigator.userAgent.indexOf("Edge") > -1) {
       window.alert(_("logon::Edge_browser_unsupported_message"));
   }
}           

        

Upload and overwrite (after you saved the backup file)

Pop-up is gone.

 

Remember when you upgrade do this again.

Custom Theme with Greenbubble template also look at this index.html file

 

Tested with:

Version: NS12.0 61.8.nc

Custom Theme based on Greenbubble

 

Kind Regards,

Ben