Windows 10 disconnect button

[Thomas Luther]

Hi everybody,

 

I'm trying to install the workaround Citrix released for the missing disconnect button on Windows 10.

Windows 10 disconnect option is not available to users in XenDesktop sessions

I'm trying to install the included MSI on our x64 Windows 10 Enterprise (v1709) with VDA 7.15 CU2 (also tried 7.17 / 7.18) - unfortunately I get the message "Unable to find required version of VC Runtime Libraries".

Which version is needed in order to install it?

 

Several versions are installed on the system - see the attached screenshot for details.

 

Any help appreciated.

Thanks in advance.

 

Regards,

Thomas

[Guang Liu]

Please refer to attached file

Microsoft.VCLibs.14.00.zip

[Thomas Luther]

Unfortunately I get an error:

 

Quote

Add-AppxProvisionedPackage : Unbekannter Fehler
In Zeile:1 Zeichen:1
+ Add-AppxProvisionedPackage -Online -PackagePath x64\Microsoft.VCLibs. ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (:) [Add-AppxProvisionedPackage], PSArgumentException
    + FullyQualifiedErrorId : Microsoft.Dism.Commands.AddAppxProvisionedPackageCommand

 

[Gert Staf1709158890]

I'm having the same issue, this worked fine on a previous template with windows  1709.

For some reason this will not work anymore, i have tried installing all versions of c++ with no success , i'm doing exactly the same as the previous image , but i cannot get this to work.

i've also tried to remove all the installations of c++ and reinstall them without any success.

[Phil Reeves1709156734]

I got the same error when installing the fix.  The ZIP file provided (containing a batch file and appx file) resolves the issue but you will need to ensure that batch file points to the correct location of the .appx file (also contained in the zip file).  I simply copied the .appx file to c:\ and ran the powershell command as follows:  powershell.exe -ExecutionPolicy Bypass -NoProfile -Command "Add-AppxProvisionedPackage -Online -PackagePath c:\Microsoft.VCLibs.x64.14.00.appx -SkipLicense"

 

The fix then installed successfully.

[Gert Staf1709158890]

When i try this i get an unspecified error.

If i try to install the packages with package installer, i get the error that i cannot install them because a newer version is already installed.

[Gert Staf1709158890]

It seems the installer is dependent on the "Microsoft.VCLibs.140.00_14.0.25426.0_x86__8wekyb3d8bbwe" or "Microsoft.VCLibs.140.00_14.0.25426.0_x64__8wekyb3d8bbwe"

The latest version is Microsoft.VCLibs.140.00 14.0.26706.0 so it seems something is going wrong here.

 

**Update:

Just tried and adjusted the msi file with orca editor.

In the table DrLocator, changed the value of VCRuntimeDir and VCRuntimeFolder to Microsoft.VCLibs.140.00_14.0.26706.0_x64__8wekyb3d8bbwe and everything is working again now.

[Abraham Mir]

Yes, sadly, the problem is that the current MSI expects only Build 25426 of the VC Runtime Libs to be installed on the target VDA. That is why @Gert Staf1709158890 's workaround works. As far as using the zip file with the PowerShell command line, Windows will not allow you to install the VC Runtime Libs appx if another version of the Libs is already installed on the machine (e.g. 26706). That's why @Thomas Luther was getting the PowerShell error. An updated MSI which fixes all of these installation issues should be released soon. Please stay tuned. Our apologies for the inconvenience.

 

-AM

[Phil Reeves1709156734]

Hi Abrahamm, 

 

There is also another aspect of this product that makes it inconvenient...

 

The installer places the "Disconnect" button into the Power Options menu only.  In most VDI environments, the shutdown, hibernate and restart options are disabled.  By disabling these options, the "Disconnect" button is also removed, rendering this product useless in this scenario.  

 

Can you please get the "Disconnect" button added to the "Shutdown or Signout" menu as well as the Power Options menu?  (The specific location for this request is Right-click Start menu > Shutdown or Sign-Out).

It may also be handy to place it under the User Account Settings menu located on the far left of the Start menu.

Thanks,

 

Phil

[Abraham Mir]

Hello, @Phil Reeves1709156734. Yes, you are right! Adding the Disconnect button to these additional locations makes sense. Our end goal is to have the Disconnect button present in the locations you would normally expect to see it natively in Windows. In this initial version of the MSI, the Disconnect button is only placed in the Power Options popup menu by design as you've correctly noted. However, I will forward your request internally to the proper department. Hopefully you will see these improvements soon in a future version of the product. Thanks for sharing your requests, sir.

 

-AM

[KFI Service]

Hello,

 

any news about a new version of the MSI?

 

Thanks,

Korbinian

[Thomas Luther]

@abrahamm Do you have any news about that new version you mentioned? It's been a while since we heard about it... Would be great if you could share it here for some pre-release testing.

 

Regards,

Thomas

[Abraham Mir]

Hello, @Thomas Luther. Unfortunately, there is currently no plan to release a "beta" or "Tech Preview" of the next version of the Disconnect Button MSI. I'll be sure to respond to this forum when that version of the MSI has been released. Thanks for your patience and please stay tuned, sir.

 

-AM

[Abraham Mir]

Hello, folks. We are currently experiencing problems with the KB article page and its embedded MSI download link. We are working diligently to resolve the issues in a timely manner. Our sincere apologies for the inconvenience.

[CarlStalhood]

6 minutes ago, Abraham Mir said:

Hello, folks. Be aware that the new version of the MSI (v1811) has been posted to this KB article and is available for download: https://support.citrix.com/article/CTX225970.

 

Content is restricted.

[Phil Reeves1709156734]

Hi abrahamm and Carl, I signed in with my Citrix account to view the content but unfortunately still get the 403 - No Access / The Content is Restricted error.

 

Hope to hear from you soon.

Thanks,

 

Phil

[KFI Service]

Content is still restricted. Got a private Hotfix from Citrix Support.

[pacerra529]

So we have to log a support ticket to get this private fix?

[Abraham Mir]

The glitch with the KB support page and MSI download link has been resolved. Please feel free now to download the new version of the MSI (v1811) from here: https://support.citrix.com/article/CTX225970. Thanks everyone for your patience.

 

-AM

[Hamilton Moore]

According to the KB, the v1811 is supposed to work with v1809 (Non LTSC). However, I'm getting a message saying that a new disconnect button is already installed. This is pretty frustrating. Every time Microsoft does one of their automatic updates, it's going to break the 'fix'. There's got to be a more permanent solution.

[Chase Mixon]

Just in case you guys want, I found a work around for this, you probably already saw it, but I created a shortcut on the desktop of all my VM's using login script, that creates an icon and runs the command "C:\Windows\System32\tsdiscon.exe" it's the old terminal server disconnect option, but it works perfectly for VM's. then I just pinned it to all my users taskbar. Hope that helps.. :)