Windows 10 1703 Start Menu shortcuts disappear after first logon

[Nick Panaccio | 84]

This is in our new XenDesktop 7.15 environment  and Windows 10 x64 1703. I'm basically using the default settings for UPM 7.15 (following Carl Stalhood's guide). If I login to my desktop that has no Citrix profile, I see all of the standard shortcuts you would expect to see - Windows PowerShell, Command Prompt, etc; I can also search for these items in the Search bar; I can also right-click on Start and choose Windows PowerShell from there.

 

So, I logoff that desktop, wait a few minutes, and then log back in (non-persistent VDI, FWIW). Now, all of those standard shortcuts are missing. I can't search for them, and right-clicking on Start and selecting Windows PowerShell throws an error (see attached). The directory that these shortcuts are generally stored in (%AppData%\Roaming\Microsoft\Windows\Start Menu\Programs\Windows) is empty.

 

If I disable UPM via the GPO, it works just fine. Deleting the old profile and then logging in again the first time also works fine. It's every subsequent login for that user on that OS that's my issue. Am I completely missing something here? We're not redirecting the Start menu or anything, and even adding AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Windows to the exclusions list does nothing.

[cbuchan120 | 0]

following this guide is the closest i have come to getting it working so far on 1703. https://4sysops.com/archives/roaming-profiles-and-start-tiles-tiledatalayer-in-the-windows-10-1703-creators-update/

 

adding : 

AppData\Local\TileDataLayer

AppData\Local\Microsoft\Windows\CloudStore

AppData\Local\Microsoft\Windows\Caches

AppData\Local\Microsoft\Windows\Explorer

 

to the folders to mirror section of UPM.

the TileDataLayer folder appears to be the key, if i stop roaming it my pinned apps disappear but when i roam it tiles duplicate.

[Nick Panaccio | 84]

Thanks. I actually got it working shortly after this post. I did read the link that you posted before, but it mainly dealt with roaming profiles, which we're not using. With 1703, you apparently only need UPM 5.8 or greater with registry syncing enabled. (see this post). I think I was excluding something else that was breaking things. I wish I wrote down exactly what I was doing at the time when I got it working, because I have literally made hundreds of adjustments since then, but here are the settings that I'm currently using that I believe are related:

 

Directories to synchronize:

AppData\Roaming\Microsoft\Windows\Start Menu

 

Folders to mirror:

AppData\Local\TileDataLayer