Receiver 13.8 - No CGP Service

[Arvin Patel]

Fedora 27

Receiver Web 13.8

Mozilla Firefox 57.0.1

 

When I launch an application from the Receiver in the browser I just get a pop up window:

"No CGP service

CGP handshake with server failed."

 

Rgds.

Arvin

 

[Keith Shire]

Hi Arvin,

We experienced the exact same issue recently (Ubuntu 18.04LTS, 13.9.1, Firefox) which was resolved at the Firewall. The connection always worked internally but not externally. So nothing with the VDA, NetScaler, etc was at fault for this particular error in our case.

 

Regards

Keith

 

[Lincoln Vu]

I came to this issue after resolving the 

Cannot connect to "0.0.0.2 - Remote Desktop Connection" error by removing the "cacerts" and making symlink as instructed in https://askubuntu.com/questions/901448/citrix-receiver-error-1000119:

cd /opt/Citrix/ICAClient/keystore/ 

sudo rm -rf cacerts 

sudo ln -s /etc/ssl/certs cacerts

Then the 

"No CGP service

CGP handshake with server failed." error comes up.

The quick and dirty solution is to turn off Ubuntu firewall by issuing:

sudo ufw disable

Hope that helps others.