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WEM -> because it is in a Faulted state

Started by Jacob Dixon , 06 September 2017 - 10:25 PM
2 replies to this topic

Jacob Dixon Members

Jacob Dixon
  • 1,322 posts

Posted 06 September 2017 - 10:25 PM

Upgraded to WEM 4.4 and have an issue with my test machine showing the Synchronization State with a red X. When I enable debugging and look at the Citrix WEM Agent Host Service Debug log it says:

 

The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state.

 

I've tried restarting the service with no luck. Restarting the server isn't an option right now.

 



Jacob Dixon Members

Jacob Dixon
  • 1,322 posts

Posted 06 September 2017 - 10:58 PM

Refreshign cache creates this in the event viewer also: Local Agent cache synchronization error occured, please Check debug log for more details



Deepanshu Soni Citrix Employees

Deepanshu Soni
  • 94 posts

Posted 13 September 2017 - 10:14 PM

Hello Jacob,

 

You can try the following actions:

 

Manually refresh agent's cache from WEM console
Or stop Norskale service, deleting the cache and then starting the service

 

Bad installation of SQL compact can cause the issue, so a reinstall may fix it.

 

Hope it helps.

 

-Deepanshu