How to Fix - Certificate Not Trusted (The Server might not be secure)

[Alex Rodgers]

I am trying to connect to my server with the Mac Citrix Receiver. However when I attempt to connect via the Mac application, it pops up a window with "Certificate Not Trusted" The server might not be secure. 

 

The server address is behind https with a self signed certificate. I assume that's the problem, but usually software would allow you to accept the self signed certificate. In this case, it just says it cannot and that's that. How do I fix this?

 

I can't see any option in the preference settings anywhere to address this. Thanks!

[CarlStalhood]

Receiver will not accept invalid certificates.

[Daniel Moser1709152694]

You can try to install the root certificate as Trusted - https://support.apple.com/kb/PH18677

[Alex Rodgers]

Thank you Daniel! That link worked. You would think Citrix would have just given you the option to accept the self signed cert. Seems like a silly backwards way of dealing with this issue, especially seeing that most other software tools one would use would allow for a much more streamlined process. 

 

Nevertheless, I have got it working now. Thank you!

[Hailong Li]

On 7/24/2017 at 10:34 PM, Daniel Moser1709152694 said:

You can try to install the root certificate as Trusted - https://support.apple.com/kb/PH18677

Hi, Daniel

     I meet this issue now.  The page you shared is Not Found.  Do you have any other approach to solve this issue?

Thank you so much!