Dear support and forum users,
I've been removing my hairs trying to figure out what's going out there ;(
I'm coming from a Citrix XenApp 6.5 farm with Secure Gateway (3.3) & Web Interface (22.214.171.124) with a Gateway Direct, which was quite simple to setup.
Now with a brand new setup using XenApp 7.13, and Netscaler Gateway Express VPX (11.0 70.12.nc), I'm currently unable to make it work from outside the company.
From the inside, it works like a charm, either using the Delivery Controler FQDN, or the external adress, either with web or Receiver.
From the outside, I keep getting "this version of Citrix Receiver doesnt support your selected encryption", either with web or Receiver. With the Receiver, I can see that the store still uses the internal fqdn of the Controller/StoreFront server which seems bad.
Please find in attachment, the complete network setup/diagram to understand our setup (please note real domain name/internal domain name are not the real ones, my company just wont to publish those informations.)
Any help or suggestions are really appreciated.
Best Regards from Switzerland.