We are having issues with our Xenapp enviroment with following symptoms:
Server is showing users without username on task manager with 4 running processes:
csrss.exe
dwm.exe
LogonUI.exe
winlogon.exe
Users are not able to connect on the server running with this issue. Server is not rebooting unless reseted from Hyper-V's management when the issue has happened. Services can be killed, but the user who had the issue is not able to login until server is rebooted. Restarting profile management won't help on the issue.
About the infrastructure, there are 2 storefronts & 4 appservers splitted to two DG's.
Windows Server 2012 R2 on all servers, running on Hyper-V. The issue happens on all 4 appservers. User profiles are roamed in xenapp enviroment.
Platform was installed as 7.5 if i remember right, and has been upgraded from 7.5 -> 7.7 -> 7.13
UPM is running ver 5.7
The issue started before upgrading to 7.13.
What has been done or checked already:
-LogoffCheckSysModules reg has been configured with following executables:
-Office 2016 installed, no windows search running ( There was some issues with 2013 & Windows Search )
-AV softwares removed
Any other ideas what to try ? The issue has been for several months, and only way that the product is even remotely useable is if the servers are scheduled to reboot daily.
Question
Jaakko Backlund
Hello,
We are having issues with our Xenapp enviroment with following symptoms:
Server is showing users without username on task manager with 4 running processes:
csrss.exe
dwm.exe
LogonUI.exe
winlogon.exe
Users are not able to connect on the server running with this issue. Server is not rebooting unless reseted from Hyper-V's management when the issue has happened. Services can be killed, but the user who had the issue is not able to login until server is rebooted. Restarting profile management won't help on the issue.
About the infrastructure, there are 2 storefronts & 4 appservers splitted to two DG's.
Windows Server 2012 R2 on all servers, running on Hyper-V. The issue happens on all 4 appservers. User profiles are roamed in xenapp enviroment.
Platform was installed as 7.5 if i remember right, and has been upgraded from 7.5 -> 7.7 -> 7.13
UPM is running ver 5.7
The issue started before upgrading to 7.13.
What has been done or checked already:
-LogoffCheckSysModules reg has been configured with following executables:
AppSwitcher.exe,acrotray.exe,splwow64.exe,wisptis.exe,LyncMonitor2013.exe,SelfServicePlugin.exe,AuthManSvr.exe,concentr.exe,wfcrun32.exe,taskhost.exe,vmtoolsd.exe,AppVShNotify.exe,AppVStreamingUX.exe,SelfService.exe,CtxPvD.exe
-UPM upgraded
-Office 2016 installed, no windows search running ( There was some issues with 2013 & Windows Search )
-AV softwares removed
Any other ideas what to try ? The issue has been for several months, and only way that the product is even remotely useable is if the servers are scheduled to reboot daily.
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