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7.13 VDA install on Windwos 10 1703 Build - Logon problem?

Started by Peter David , 19 May 2017 - 08:51 AM
2 replies to this topic

Peter David Members

Peter David
  • 16 posts

Posted 19 May 2017 - 08:51 AM

After the first reboot following installation of the 7.13 VDA on a Win 1703 domain joined VM, I can no longer login.  After a Ctrl/Alt/Del (from Xen Console), I just see the background Win10 blue screen and no credential window....after a minute or so it returns to the initial Win10 'picture'.


If I create a new machine catalog and desktop group using this VM as a template the resulting VM's register fine and I can even connect to the desktop, but authentication never appears to occur and I just see the same blue screen (screenshot attached).


There are a couple of icons on the blue screen which I can use to interact with the OS, so the VM is functional.


It's a 'Blue Screen of Perpetual Malaise', not death :-)


Any advice?  Is the 1703 Win10 build supported yet?



Kishore Kunisetty Citrix Employees

Kishore Kunisetty
  • 443 posts

Posted 19 May 2017 - 04:57 PM

Could you please attach the screenshot?


I hope you have seen this article already with some issues and workaround for those - https://support.citrix.com/article/CTX223074




Ishan Bansal Citrix Employees

Ishan Bansal
  • 3 posts

Posted 23 May 2017 - 09:55 AM

Could you please help with more information on your environment like:


·         which Xenserver Version is used?

·         Is this specific to VM created on Xenserver only?

·         Do we have any other third party software installed on this VM?

·         Does this VM has XS-tools installed?