We have installed Xendesktop 7.9, with the Storefront in HTTPS. The plateform is behind a Netscaler 11. On a network without proxy, we can connect to our VDI in HTML5 through the browser or in ICA through the software Receiver (4.7.0.13011).
But on network with a proxy (get with a .pac file or configure directly with it address) kerberos/ntlm on an Active Directory account, we can't access to our VDI:
The receiver connect to the store-front
We see our VDI
When we try to open a VDI we have this error in the desktop viewer: "The connection to "VDI" failed with status (Unknown client error)."
In the Squid proxy, we see many request to the netscaler without authentication credentials, that is why ICA connection can't achieve. But the receiver connects itself correctly to the store-front through the proxy, it is only when we run the ica connection that it fails. Even with the "ProxyType=Auto" it fails.
There is no log in the event viewer. I have compared the Receiver_.log, SelfService.txt between a successful connection without proxy and a failed connection with a proxy and I didn't find difference.
Xendesktop: 7.9
Storefront: HTTPS
Netscaler: 11
OS client: Windows 10 64bits
Receiver: 4.7.0.13011
Proxy: Squid
Authentication type: kerberos and ntlm
default.ica: with or without ProxyType=Auto, it fails
Have you got any idea on what is going wrong in my configuration ? Is there some specific options to add to the default.ica file or anything else ? Thank you for your help.
Question
Sébastien GICQUAIRE
Hello,
We have installed Xendesktop 7.9, with the Storefront in HTTPS. The plateform is behind a Netscaler 11. On a network without proxy, we can connect to our VDI in HTML5 through the browser or in ICA through the software Receiver (4.7.0.13011).
But on network with a proxy (get with a .pac file or configure directly with it address) kerberos/ntlm on an Active Directory account, we can't access to our VDI:
In the Squid proxy, we see many request to the netscaler without authentication credentials, that is why ICA connection can't achieve. But the receiver connects itself correctly to the store-front through the proxy, it is only when we run the ica connection that it fails. Even with the "ProxyType=Auto" it fails.
There is no log in the event viewer. I have compared the Receiver_.log, SelfService.txt between a successful connection without proxy and a failed connection with a proxy and I didn't find difference.
Xendesktop: 7.9
Storefront: HTTPS
Netscaler: 11
OS client: Windows 10 64bits
Receiver: 4.7.0.13011
Proxy: Squid
Authentication type: kerberos and ntlm
default.ica: with or without ProxyType=Auto, it fails
this is my default.ica:
[WFClient]
Version=2
RemoveICAFile=yes
ProxyTimeout=30000
ProxyFavorIEConnectionSetting=Yes
ProxyUseFQDN=Off
[ApplicationServers]
Application=
[Application]
TransportDriver=TCP/IP
DoNotUseDefaultCSL=On
BrowserProtocol=HTTPonTCP
LocHttpBrowserAddress=!
WinStationDriver=ICA 3.0
ProxyTimeout=30000
AutologonAllowed=ON
[EncRC5-0]
DriverNameWin16=pdc0w.dll
DriverNameWin32=pdc0n.dll
[EncRC5-40]
DriverNameWin16=pdc40w.dll
DriverNameWin32=pdc40n.dll
[EncRC5-56]
DriverNameWin16=pdc56w.dll
DriverNameWin32=pdc56n.dll
[EncRC5-128]
DriverNameWin16=pdc128w.dll
DriverNameWin32=pdc128n.dll
[Compress]
DriverNameWin16=pdcompw.dll
DriverNameWin32=pdcompn.dll
Have you got any idea on what is going wrong in my configuration ? Is there some specific options to add to the default.ica file or anything else ? Thank you for your help.
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