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Sharefile missing cloud connectors

Started by Gaspare Aristide Silvestri , 19 April 2017 - 01:52 PM
2 replies to this topic

Gaspare Aristide Silvestri Members

Gaspare Aristide Silvestri
  • 13 posts

Posted 19 April 2017 - 01:52 PM

Hi all,

 

I'm trying to activate a cloud connector to our company Office 365 plan (Sharepoint online platform), but in the "Connectors" option I can only select Network shares connector.

 

I'm quite sure having all the cloud voices (Dropbox, Box, 365...) in the past.

 

Any ideas or suggestions?

 

Thanks in advance, best regards,

 

Gaspare



Jorg Vosse Citrix Employees

Jorg Vosse
  • 3 posts

Posted 19 April 2017 - 02:05 PM

Hi Gaspare,

 

please send an E-Mail to support@sharefile.com. They have to activate this feature on your account. Please send them you account information, so that they can activate this feature on the right account.

 

Regards

Joerg



Gaspare Aristide Silvestri Members

Gaspare Aristide Silvestri
  • 13 posts

Posted 19 April 2017 - 02:13 PM

Hi Jorg,

 

thank you for your quick reply.

 

I've written to the email you wrote me, I'll update you about the request.

 

All the best,

 

Gaspare