I am attempting to setup Federated Authentication Service so I can use SAML Authentication with my Netscaler Gateway, but I am getting an error when I try to launch my desktop that states "Failed to launch the resource 'Controller.My Desktop $P1234' using the Citrix XML Service at address 'https://ddc.mycorp.local:443/scripts/wpnbr.dll'. The XML service returned error: 'unsupported-client-type'.
I used the Citrix setup documentation https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-13/secure/federated-authentication-service.html to configure my environment. I am not sure what I am missing.
I am able to get authenticated to Storefront and enumerate my desktops, but when I click on the desktop to connect I get the error: Cannot start desktop "My Desktop" and then the error above gets logged in the Citrix Delivery Services log on my Storefront server.
We are running Storefront 3.8 and XenDesktop 7.13