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Citrix Receiver 4.7 + Windows 10 - Cannot contact on one computer

Started by kamil tyminski , 22 March 2017 - 02:15 PM
2 replies to this topic

kamil tyminski Members

kamil tyminski
  • 1 posts

Posted 22 March 2017 - 02:15 PM



We have a problem with one computer connecting to StoreFront. After running Citrix Receiver we get this error:


Your apps are not available at this time. Please try again in a few  minutes or contact your help desk with this information: Cannot contact to .......... .


Trough webbrowser everything is ok.


It is Windows 10 machine, and the problem is on every user logged to this machine. On another computer there is no problem. App was reinstalled and reconfigured. We matched configuraion with working PC and it is the same.

Nathan Stotts Members

Nathan Stotts
  • 14 posts

Posted 21 April 2017 - 03:55 PM

What release and build are you running on your NetScalers?

Wiseman Shange Members

Wiseman Shange
  • 2 posts

Posted 24 April 2017 - 08:08 AM



I am having the same problem,any help will be appreciated.

Citrix receiver 4.7 on windows 10

Citrix XanApp 7.6