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Sound playback Delay Xendesktop & Olympus

Started by Jamie Childs , 08 March 2017 - 05:35 PM
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Jamie Childs Members

Jamie Childs
  • 8 posts

Posted 08 March 2017 - 05:35 PM

Hi All,

 

We currently have a xendesktop 7.11 (with personal vDisk) deployment using PVS 7.11.

 

Our xendesktop machines are running windows 8.1 Pro Enterprise. We have the latest version of Olympus ODMS installed.

 

We seem to be having an issue where the initial playback of a dictation hangs for 5 -15 seconds before actually playing, the main issue is when it actually strats to play it skips the to the point from when the delay stops.

 

this tends to happen when you first play a dictation and then can happen again on a dictation after roughly 10 mins of inactivity

 

we have raised a call with olympus but they are not sure whats happening.

 

also whilst performing further tests we notice that if we go into windows sound playback devices and test playback we have the same delay issue.

 

We have tested this with & without citrix UPM, we have also tried it by creating a brand new image and only allowing the VDA to do the optimizations.

 

any help with this would be very much appreciated.

 

Regards

 

Jamie



Richard Webb Members

Richard Webb
  • 2 posts

Posted 17 March 2017 - 12:27 PM

bump - same issue

 

any fix?