Strange issue here, we have a application that occasionally will hang and lock up. the process (lets call it Application.exe) will just remain in task manager linked to the user. When we log the user off, their session (in director & quser) will close and vanish normally, but this Appliaction.exe will still persist and cant be closed down or terminated
As a result, when the user tries to log back on to Citrix, the system points them back to that session, and they just get a blank screen. The only solution we have is to wait until the Citrix worker reboots over night which is the only way this process dies.
We have tried :-
Nothing can remove this process.
If we disable logons to the worker, Citrix still tries to resume the old session on the disabled server.
The application vendor is investigating, but has anyone got any ideas on how we can kill this process, or fool citrix into thinking it doesn't exist any more so a new session is created when the user tries to logon again. We do need to keep our session resilience tho, as some users roam around between network points or switch devices and expect their existing session to be pulled over rather than start a new one.
Xenapp 7.7 running on Server 2008 R2