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Host Connection time out during initial configuration


Question

I am configuring a new XenDesktop 7.12 site hosted on VMWare 6.0. When I  configure the connection in studio, it times out after 45 seconds or so. 

 

I am getting this error:

 

The host server cannot be contacted. Check that the connection has a valid host address, and that the host server is powered on and working properly.

 

I can access vCenter from a browser using the same information that I inputted, but from the console nothing. I have the certificates installed and no longer get the verification messages.

 

The complete message is below:

 

 

Error Id: XDDS:BB39AD68
 
Exception:
    Citrix.Console.Common.CitrixAggregateException One or more parallel operations failed
       at Citrix.Console.Common.CitrixParallel.InternalForEach[TIn](IEnumerable`1 items, Action`1 operation, Int32 maxSimultaneous)
       at Citrix.Console.PowerShellSdk.HypervisorService.Scripts.TestHypervisorConnectionScript.RunScript()
       at Citrix.Console.PowerShellInteraction.PowerShellScript`1.Run()
       at Citrix.Console.Hypervisors.UI.Pages.HypervisorDetailsPageViewModelBase.ValidatePage()
       at Citrix.Console.CommonControls.Wizard.PageContainerViewModel.<>c__DisplayClass15_0.<ValidateAndMoveToPage>b__0()
    
    DesktopStudio_PowerShellHistory : TestHypervisorConnectionScript
    1/23/2017 12:42:36 AM
    
    Get-HypService  -AdminAddress "lrhxenctrl01.xxxxx.org:80" -MaxRecordCount 2147483647
    
    
Inner Exception:
    Citrix.Console.Models.Exceptions.HypervisorNotContactableException The host server cannot be contacted. Check that the connection has a valid host address, and that the host server is powered on and working properly.
    
    The operation has timed out
       at Citrix.Console.PowerShellSdk.HypervisorService.Scripts.HypervisorConnectionHelpers.CreateNewConnection(ICmdletExecutionHost executionHost, IUnityContainer container, HypervisorConnectionModel hypervisorConnection, Boolean persist, Boolean ignoreHA, String hostServiceAddress)
       at Citrix.Console.PowerShellSdk.HypervisorService.Scripts.TestHypervisorConnectionScript.<>c__DisplayClass6_0.<RunScript>b__1(ICmdletExecutionHost host)
       at Citrix.Console.PowerShellInteraction.SimplePowerShellScript.<>c__DisplayClass4_0.<Run>b__0(ICmdletExecutionHost host)
       at Citrix.Console.PowerShellInteraction.PowerShellScript`1.Run()
       at Citrix.Console.Common.CitrixParallel.<>c__DisplayClass4_1`1.<InternalForEach>b__0(Object arg)
    
    DesktopStudio_ErrorId : UnknownError
    ErrorCategory : ResourceUnavailable
    Studio_TargetHost : LRHXenCTRL01.ADLRCH.ORG
    DesktopStudio_PowerShellHistory : SimplePowerShellScript
    1/23/2017 12:42:36 AM
    
    Set-HypAdminConnection  -AdminAddress "LRHXenCTRL01.AXXXX.ORG"
    New-Item  -AdminAddress "LRHXenCTRL01.AXXXXX.ORG" -ConnectionType "VCenter" -CustomProperties "" -HypervisorAddress @("https://lrhvcserver.xxxxxx.org/sdk") -Path @("XDHyp:\Connections\ef643afb-1f51-44f5-8f9c-4828d89b0ada") -Scope @() -SecurePassword "System.Security.SecureString" -UserName "aXXXXXX\ctxserviceacct"
    New-Item : The hypervisor was not contactable at the supplied address. (Reason = The operation has timed out)
    + CategoryInfo : InvalidOperation: (:) [New-Item], InvalidOperationException
    + FullyQualifiedErrorId : Citrix.XDPowerShell.HostStatus.HypervisorNotContactable,Microsoft.PowerShell.Commands.NewItemCommand
    New-Item : The hypervisor was not contactable at the supplied address. (Reason = The operation has timed out)
    + CategoryInfo : NotSpecified: (:) [New-Item], InvalidOperationException
    + FullyQualifiedErrorId : System.InvalidOperationException,Microsoft.PowerShell.Commands.NewItemCommand
    
    
Inner Exception:
    Citrix.Console.Models.Exceptions.HypervisorNotContactableException The host server cannot be contacted. Check that the connection has a valid host address, and that the host server is powered on and working properly.
       at Citrix.Console.PowerShellInteraction.CmdletExecutionMethods.CreateException[T](ICommonLog logger, ExecutionResults`1 results, ICmdletExecutionHost host)
       at Citrix.Console.PowerShellInteraction.CmdletExecutionMethods.Execute[T](ISdkCmdlet`1 sdkCmd, ICmdletExecutionHost host, Boolean allowFailover)
       at Citrix.Console.PowerShellSdk.HypervisorService.Scripts.HypervisorConnectionHelpers.CreateNewConnection(ICmdletExecutionHost executionHost, IUnityContainer container, HypervisorConnectionModel hypervisorConnection, Boolean persist, Boolean ignoreHA, String hostServiceAddress)
    
    DesktopStudio_ErrorId : HypervisorNotContactable
    Exception : PluginUtilities.Exceptions.HostingInfrastructureCommunicationsFailureException: The operation has timed out ---> PluginUtilities.Exceptions.WrappedPluginException: The operation has timed out
    
       --- End of inner exception stack trace ---
    
    Server stack trace: 
       at Citrix.PoolManagement.VMManager.VmmImplementation.Vmware.VmwareVmManager.Intercept(Exception e)
       at Citrix.PoolManagement.VMManager.VmmImplementation.Vmware.VmwareVmManager.StartMachineManager()
       at Citrix.PoolManagement.VMManager.VmmImplementation.Vmware.VmwareFactory.CreateMachineManagerInternal(IConnectionDetails connectionDetails)
       at Citrix.PoolManagement.VMManager.VmmImplementation.Vmware.VMwareHypConnection..ctor(IConnectionDetails details)
       at Citrix.PoolManagement.VMManager.VmmImplementation.Vmware.VMwareHypConnection.GetOrCreateConnection(IConnectionDetails details)
       at Citrix.PoolManagement.VMManager.VmmImplementation.Vmware.VMwareHypervisor.IsDumSupported(IConnectionDetails connectionDetails)
       at Citrix.HypervisorCommunicationsLibrary.AddInSideAdapter.IHypervisor_AddInViewToContractAdapter.IsDumSupported(IConnectionDetailsContract connectionDetails)
       at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]& outArgs)
       at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg)
    
    Exception rethrown at [0]: 
       at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
       at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
       at Citrix.HypervisorCommunicationsLibrary.Contracts.IHypervisorContract.IsDumSupported(IConnectionDetailsContract connectionDetails)
       at Citrix.HypervisorCommunicationsLibrary.HostSideAdapter.IHypervisor_ContractToHostViewAdapter.IsDumSupported(IConnectionDetails connectionDetails)
       at Citrix.Host.Logic.HostLogic.ValidateConnectionDetails(HypervisorConnectionInternal connection, Boolean checkAllConnectionAddresses)
    Reason : HostingInfrastructureCommunicationsFailureException
    Message : The operation has timed out
    Sdk Error Message : The hypervisor was not contactable at the supplied address. (Reason = The operation has timed out)
    Sdk Error ID : Citrix.XDPowerShell.HostStatus.HypervisorNotContactable,Microsoft.PowerShell.Commands.NewItemCommand
    ErrorCategory : ResourceUnavailable
    DesktopStudio_PowerShellHistory : SimplePowerShellScript
    1/23/2017 12:42:36 AM
    
    Set-HypAdminConnection  -AdminAddress "LRHXenCTRL01.xxxxxx.ORG"
    New-Item  -AdminAddress "LRHXenCTRL01.xxxxxx.ORG" -ConnectionType "VCenter" -CustomProperties "" -HypervisorAddress @("https://lrhvcserver.xxxxx.org/sdk") -Path @("XDHyp:\Connections\ef643afb-1f51-44f5-8f9c-4828d89b0ada") -Scope @() -SecurePassword "System.Security.SecureString" -UserName "xxxxxx\ctxserviceacct"
    New-Item : The hypervisor was not contactable at the supplied address. (Reason = The operation has timed out)
    + CategoryInfo : InvalidOperation: (:) [New-Item], InvalidOperationException
    + FullyQualifiedErrorId : Citrix.XDPowerShell.HostStatus.HypervisorNotContactable,Microsoft.PowerShell.Commands.NewItemCommand
    New-Item : The hypervisor was not contactable at the supplied address. (Reason = The operation has timed out)
    + CategoryInfo : NotSpecified: (:) [New-Item], InvalidOperationException
    + FullyQualifiedErrorId : System.InvalidOperationException,Microsoft.PowerShell.Commands.NewItemCommand
    
    
Inner Exception:
    System.InvalidOperationException The hypervisor was not contactable at the supplied address. (Reason = The operation has timed out)

 

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Hello... I am having the same exact issue..... please share the solution if got passed this issue.

 

Thanks,

Aziz 

 

 

Host file are on both Controllers, Tried both FQDN and IP address. Firewalls are set to off on the controllers and there are no other internal firewalls. 

 

 

 

I am configuring a new XenDesktop 7.12 site hosted on VMWare 6.0. When I  configure the connection in studio, it times out after 45 seconds or so. 

 

I am getting this error:

 

The host server cannot be contacted. Check that the connection has a valid host address, and that the host server is powered on and working properly.

 

I can access vCenter from a browser using the same information that I inputted, but from the console nothing. I have the certificates installed and no longer get the verification messages.

 

The complete message is below:

 

 

Error Id: XDDS:BB39AD68
 
Exception:
    Citrix.Console.Common.CitrixAggregateException One or more parallel operations failed
       at Citrix.Console.Common.CitrixParallel.InternalForEach[TIn](IEnumerable`1 items, Action`1 operation, Int32 maxSimultaneous)
       at Citrix.Console.PowerShellSdk.HypervisorService.Scripts.TestHypervisorConnectionScript.RunScript()
       at Citrix.Console.PowerShellInteraction.PowerShellScript`1.Run()
       at Citrix.Console.Hypervisors.UI.Pages.HypervisorDetailsPageViewModelBase.ValidatePage()
       at Citrix.Console.CommonControls.Wizard.PageContainerViewModel.<>c__DisplayClass15_0.<ValidateAndMoveToPage>b__0()
    
    DesktopStudio_PowerShellHistory : TestHypervisorConnectionScript
    1/23/2017 12:42:36 AM
    
    Get-HypService  -AdminAddress "lrhxenctrl01.xxxxx.org:80" -MaxRecordCount 2147483647
    
    
Inner Exception:
    Citrix.Console.Models.Exceptions.HypervisorNotContactableException The host server cannot be contacted. Check that the connection has a valid host address, and that the host server is powered on and working properly.
    
    The operation has timed out
       at Citrix.Console.PowerShellSdk.HypervisorService.Scripts.HypervisorConnectionHelpers.CreateNewConnection(ICmdletExecutionHost executionHost, IUnityContainer container, HypervisorConnectionModel hypervisorConnection, Boolean persist, Boolean ignoreHA, String hostServiceAddress)
       at Citrix.Console.PowerShellSdk.HypervisorService.Scripts.TestHypervisorConnectionScript.<>c__DisplayClass6_0.<RunScript>b__1(ICmdletExecutionHost host)
       at Citrix.Console.PowerShellInteraction.SimplePowerShellScript.<>c__DisplayClass4_0.<Run>b__0(ICmdletExecutionHost host)
       at Citrix.Console.PowerShellInteraction.PowerShellScript`1.Run()
       at Citrix.Console.Common.CitrixParallel.<>c__DisplayClass4_1`1.<InternalForEach>b__0(Object arg)
    
    DesktopStudio_ErrorId : UnknownError
    ErrorCategory : ResourceUnavailable
    Studio_TargetHost : LRHXenCTRL01.ADLRCH.ORG
    DesktopStudio_PowerShellHistory : SimplePowerShellScript
    1/23/2017 12:42:36 AM
    
    Set-HypAdminConnection  -AdminAddress "LRHXenCTRL01.AXXXX.ORG"
    New-Item  -AdminAddress "LRHXenCTRL01.AXXXXX.ORG" -ConnectionType "VCenter" -CustomProperties "" -HypervisorAddress @("https://lrhvcserver.xxxxxx.org/sdk") -Path @("XDHyp:\Connections\ef643afb-1f51-44f5-8f9c-4828d89b0ada") -Scope @() -SecurePassword "System.Security.SecureString" -UserName "aXXXXXX\ctxserviceacct"
    New-Item : The hypervisor was not contactable at the supplied address. (Reason = The operation has timed out)
    + CategoryInfo : InvalidOperation: ( :) [New-Item], InvalidOperationException
    + FullyQualifiedErrorId : Citrix.XDPowerShell.HostStatus.HypervisorNotContactable,Microsoft.PowerShell.Commands.NewItemCommand
    New-Item : The hypervisor was not contactable at the supplied address. (Reason = The operation has timed out)
    + CategoryInfo : NotSpecified: ( :) [New-Item], InvalidOperationException
    + FullyQualifiedErrorId : System.InvalidOperationException,Microsoft.PowerShell.Commands.NewItemCommand
    
    
Inner Exception:
    Citrix.Console.Models.Exceptions.HypervisorNotContactableException The host server cannot be contacted. Check that the connection has a valid host address, and that the host server is powered on and working properly.
       at Citrix.Console.PowerShellInteraction.CmdletExecutionMethods.CreateException[T](ICommonLog logger, ExecutionResults`1 results, ICmdletExecutionHost host)
       at Citrix.Console.PowerShellInteraction.CmdletExecutionMethods.Execute[T](ISdkCmdlet`1 sdkCmd, ICmdletExecutionHost host, Boolean allowFailover)
       at Citrix.Console.PowerShellSdk.HypervisorService.Scripts.HypervisorConnectionHelpers.CreateNewConnection(ICmdletExecutionHost executionHost, IUnityContainer container, HypervisorConnectionModel hypervisorConnection, Boolean persist, Boolean ignoreHA, String hostServiceAddress)
    
    DesktopStudio_ErrorId : HypervisorNotContactable
    Exception : PluginUtilities.Exceptions.HostingInfrastructureCommunicationsFailureException: The operation has timed out ---> PluginUtilities.Exceptions.WrappedPluginException: The operation has timed out
    
       --- End of inner exception stack trace ---
    
    Server stack trace: 
       at Citrix.PoolManagement.VMManager.VmmImplementation.Vmware.VmwareVmManager.Intercept(Exception e)
       at Citrix.PoolManagement.VMManager.VmmImplementation.Vmware.VmwareVmManager.StartMachineManager()
       at Citrix.PoolManagement.VMManager.VmmImplementation.Vmware.VmwareFactory.CreateMachineManagerInternal(IConnectionDetails connectionDetails)
       at Citrix.PoolManagement.VMManager.VmmImplementation.Vmware.VMwareHypConnection..ctor(IConnectionDetails details)
       at Citrix.PoolManagement.VMManager.VmmImplementation.Vmware.VMwareHypConnection.GetOrCreateConnection(IConnectionDetails details)
       at Citrix.PoolManagement.VMManager.VmmImplementation.Vmware.VMwareHypervisor.IsDumSupported(IConnectionDetails connectionDetails)
       at Citrix.HypervisorCommunicationsLibrary.AddInSideAdapter.IHypervisor_AddInViewToContractAdapter.IsDumSupported(IConnectionDetailsContract connectionDetails)
       at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]& outArgs)
       at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg)
    
    Exception rethrown at [0]: 
       at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
       at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
       at Citrix.HypervisorCommunicationsLibrary.Contracts.IHypervisorContract.IsDumSupported(IConnectionDetailsContract connectionDetails)
       at Citrix.HypervisorCommunicationsLibrary.HostSideAdapter.IHypervisor_ContractToHostViewAdapter.IsDumSupported(IConnectionDetails connectionDetails)
       at Citrix.Host.Logic.HostLogic.ValidateConnectionDetails(HypervisorConnectionInternal connection, Boolean checkAllConnectionAddresses)
    Reason : HostingInfrastructureCommunicationsFailureException
    Message : The operation has timed out
    Sdk Error Message : The hypervisor was not contactable at the supplied address. (Reason = The operation has timed out)
    Sdk Error ID : Citrix.XDPowerShell.HostStatus.HypervisorNotContactable,Microsoft.PowerShell.Commands.NewItemCommand
    ErrorCategory : ResourceUnavailable
    DesktopStudio_PowerShellHistory : SimplePowerShellScript
    1/23/2017 12:42:36 AM
    
    Set-HypAdminConnection  -AdminAddress "LRHXenCTRL01.xxxxxx.ORG"
    New-Item  -AdminAddress "LRHXenCTRL01.xxxxxx.ORG" -ConnectionType "VCenter" -CustomProperties "" -HypervisorAddress @("https://lrhvcserver.xxxxx.org/sdk") -Path @("XDHyp:\Connections\ef643afb-1f51-44f5-8f9c-4828d89b0ada") -Scope @() -SecurePassword "System.Security.SecureString" -UserName "xxxxxx\ctxserviceacct"
    New-Item : The hypervisor was not contactable at the supplied address. (Reason = The operation has timed out)
    + CategoryInfo : InvalidOperation: ( :) [New-Item], InvalidOperationException
    + FullyQualifiedErrorId : Citrix.XDPowerShell.HostStatus.HypervisorNotContactable,Microsoft.PowerShell.Commands.NewItemCommand
    New-Item : The hypervisor was not contactable at the supplied address. (Reason = The operation has timed out)
    + CategoryInfo : NotSpecified: ( :) [New-Item], InvalidOperationException
    + FullyQualifiedErrorId : System.InvalidOperationException,Microsoft.PowerShell.Commands.NewItemCommand
    
    
Inner Exception:
    System.InvalidOperationException The hypervisor was not contactable at the supplied address. (Reason = The operation has timed out)

 

Hello,

 

Are you able to use the same address in the browser from the controllers and reach to Vcenter server ?

 

Thanks,

Shah

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