Posted 20 January 2017 - 12:48 PM
Which version of XenDesktop are you using?
It will not hurt to delete it from the storage and may even fix the issue, however it would be nice to know why it has not been deleted.
If you are happy can you run the following steps before you delete base disk (so I can see the error)
from powershell with the citrix snapins installed.
Set-ProvServiceConfigurationData -Name DiskReaper_retryInterval -Value 0:0:1 | Out-Null
Set-ProvServiceConfigurationData -Name DiskReader_heartbeatInterval -Value 0:0:1 | Out-Null
(this forces it to try and delete every minute rather than every 6 hours)
Start CDF tracing all modules that start machinecreateservices (about 9 of them)
restart the citrix machine creation service
Wait about 4-5 minutes, stop the CDF and set it to me,
Then you can set the retry interval back with the following commands
Set-ProvServiceConfigurationData -Name DiskReaper_retryInterval -Value 0:6:0 | Out-Null
Set-ProvServiceConfigurationData -Name DiskReader_heartbeatInterval -Value 0:1:0 | Out-Null