On the Delivery controllers, we are able to connect to studio and see the configurations and the apps. HOwever, we are not able to see the controllers. We have the following error message:
cannot communicate with the database
All the DC servers accounts are authorised at the MS Sql 2012 level.
Any help on the issue?
The error details are as follows:
Error Id: XDDS:826D8FE0
Exception:
Citrix.Console.Models.Exceptions.ScriptException Cannot communicate with the database.
at Citrix.Console.PowerShellInteraction.CmdletExecutionMethods.CreateException[T](ICommonLog logger, ExecutionResults`1 results, ICmdletExecutionHost host)
at Citrix.Console.PowerShellInteraction.CmdletExecutionMethods.Execute[T](ISdkCmdlet`1 sdkCmd, ICmdletExecutionHost host, Boolean allowFailover)
at Citrix.Console.PowerShellSdk.BrokerService.Scripts.GetControllersScript.AddZonesToModels(IList`1 controllerModels)
at Citrix.Console.PowerShellSdk.BrokerService.Scripts.GetControllersScript.RunScript()
at Citrix.Console.PowerShellInteraction.PowerShellScript`1.Run()
at Citrix.Console.PowerShellSdk.BrokerService.PSBrokerService.GetBrokers()
at Citrix.Console.Brokers.UI.Mmc.BrokersTabViewModel.<>c__DisplayClass4.<OnRefresh>b__0()
at Citrix.Console.CommonControls.ViewModelBase.<>c__DisplayClasse.<RunBackgroundTask>b__c(Object s, DoWorkEventArgs e)
DesktopStudio_ErrorId : DatabaseError
Exception : System.NullReferenceException: Object reference not set to an instance of an object.
at Citrix.Fma.Sdk.Filtering.TypeCache.<>c__DisplayClass1`2.<CastAndInvoke>b__0(Object t, Object o)
at Citrix.Fma.Sdk.Filtering.TypeCache.SetProperty(Object instance, String property, Object value)
at Citrix.Fma.Sdk.Filtering.SdkObjectReader.ReadSdkObject(DbDataReader db)
at Citrix.Fma.Sdk.Filtering.FilteringDal.GetCommonReader(Func`2 reader, Int32 maxResultCount, Object[]& sdkObjects, DbDataReader query)
Question
Surya Prakash JOYMUNGUL
We recently upgraded from XA/XD 7.6 to 7.9.
On the Delivery controllers, we are able to connect to studio and see the configurations and the apps. HOwever, we are not able to see the controllers. We have the following error message:
cannot communicate with the database
All the DC servers accounts are authorised at the MS Sql 2012 level.
Any help on the issue?
The error details are as follows:
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