Your changes could not be saved due to an invalid configuration of the account store service

[TXTOM | 65]

Had run in to a bit of a problem with a Windows 10 workstation and trying to access Citrix using the Receiver.  This works for Windows 7 and Macbook platforms, but not on Windows 10.

 

Process:

1.  Downloaded and installed Citrix Receiver 4.4 from the Citrix website.

2.  Ran Edge Browser on Windows 10 machine and logged in to portal for Netscaler and saw applications enumerate and was able to successfully launch an application.

3.  Clicked to ACTIVATE and install Store into Citrix Receiver and reviewed details, which all appear correctly:

Store

Store Description: Store Service

Store Address:  http://ezxdctrl01.mydom.com/Citrix/Store/discovery

Access Gateway

Default Gateway:  https://citrix.mycorp.com

Other Gateways:

 

4.  Error Message:

Your changes could not be saved due to an invalid configuration of the account store service

 

5.  HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\

AllowAddStore: A

 

6.  Seems like the issue was that there is no SSL certificate installed on the Storefront Server and the Citrix Receiver client by default is Not permitted to Add New Stores unless they are SSL, so it errored out.

 

7.  Resolution was to change AllowAddStore to A as in allow all and then it worked or if I'd wanted to install an SSL certificate on the Storefront server it would also resolve the issue.

[bt@capricorn.de | 3]

We have received the same message after we have changed the address of the store which was distributed via GPO. The fix was to reset the Receiver settings.

 

The environment was XA7.8, Receiver 4.4, SF 3.6

[aniebuh575 | 0]

In my environment, the problem was the incorrect certificate in storefront server, if you use netscaler you need to configure the correct certificate in netscaler site and storefront site

[Chris Forsey | 0]

Old post, i know. My experience with this is with a GPO distributed store that we changed but the client held on to. I changed the name of the store so knew i was looking for old config.

I discovered the following reg key had an account that was persisting, or rather, attempting to persist.

HKEY_CURRENT_USER\Software\Citrix\Receiver\CtxAccount

 

I also noticed that when this key was populated with old data that it wouldn't pull in the store information correctly so i came up with the following that would rectify it.

 

• run the following

reg delete HKEY_CURRENT_USER\Software\Citrix\Receiver\CtxAccount /f

reg delete HKEY_CURRENT_USER\Software\Citrix\Dazzle\Sites /f

reg delete HKEY_CURRENT_USER\Software\Citrix\Dazzle /v CurrentAccount /f 

• Close and reopen receiver