Jani Kannisto Posted January 15, 2015 Share Posted January 15, 2015 Hi I have a problem with file share bookmark. We just changed our MS dfs servers to Windows server 2012 (before win srv 2008). Before any changes everything was working fine. Users could open enterprise file share bookmarks, download and upload files. After we changed our file server to win srv 2012 uploads are not working anymore. When pressing Upload it gives "Page cannot be displayed". Users still can open share and download files. Citrix enviroment is still the same. We have changed firewall rules to new file server. Rules are same as before. I took back old file server and it was good. I tried with another 2012 server and same problem with that. Any ideas what's wrong with this? Link to comment Share on other sites More sharing options...
Sanjith Abraham1709153204 Posted January 15, 2015 Share Posted January 15, 2015 Have you tried tacking a packet capture on Netscaler to see where the connection drops when user gets page cannot be displayed ? Link to comment Share on other sites More sharing options...
Jani Kannisto Posted January 15, 2015 Author Share Posted January 15, 2015 No i have not. Im still quite new to troubleshooting these things. So there is packet capture on Netscaler itself? Link to comment Share on other sites More sharing options...
Sanjith Abraham1709153204 Posted January 16, 2015 Share Posted January 16, 2015 Yes , its in System --> diagnostic -->Start new trace . http://support.citrix.com/article/CTX128655 http://support.citrix.com/article/CTX120941 Link to comment Share on other sites More sharing options...
keith theabould Posted May 18, 2015 Share Posted May 18, 2015 Any update on this? We have an identicial issue to this. We have upgraded to Xenapp 7.6 and latest Netscalers but still no joy Thanks Link to comment Share on other sites More sharing options...
Colby Vrbka1709152508 Posted June 9, 2015 Share Posted June 9, 2015 Was anybody able to get this working? I am having the same issue. Thanks Link to comment Share on other sites More sharing options...
Ondrej Krkoska1709153301 Posted July 1, 2015 Share Posted July 1, 2015 This is more a Microsoft issue on the W2K12 server. There is some know problem between 3rd party SMB clients or unix clients. NS is FreeBSD and is using such client to communicate with file shares. You need to look for MS 2012 server patches related to non windows smb clients and file shares. 1 Link to comment Share on other sites More sharing options...
Jozef Tlachac Posted July 7, 2015 Share Posted July 7, 2015 Ondrej, we have the same issue with NS a Windows 2012 R2 shares :( .. could you pls send me a link with patch to solve our problems ? or where I could find it ? Thanks 1 Link to comment Share on other sites More sharing options...
Colby Vrbka1709152508 Posted July 7, 2015 Share Posted July 7, 2015 I ended up using a Windows 7 machine to get this working for now. Link to comment Share on other sites More sharing options...
Christian Hock Posted July 9, 2015 Share Posted July 9, 2015 Hello, we have the same problem. Any solutions? Thanks Link to comment Share on other sites More sharing options...
Colby Vrbka1709152508 Posted July 17, 2015 Share Posted July 17, 2015 I found this discussion on technet, hopefully they can figure something out. https://social.technet.microsoft.com/Forums/en-US/70298ea4-9515-4dae-8afc-814186e85a10/file-share-windows-2012-r2-citrix-netscaler-gateway-problem-?forum=winserverfiles Link to comment Share on other sites More sharing options...
Christian Hock Posted July 21, 2015 Share Posted July 21, 2015 The problem occurs only with W2012. We change the SMB driver to 1.0 on the w2012 server, but the problem still exists. http://woshub.com/smb-1-0-support-in-windows-server-2012-r2/ Link to comment Share on other sites More sharing options...
Guillaume SCHOOR Posted September 24, 2015 Share Posted September 24, 2015 Hello, we have exactly the same problem File Server on Win Server 2012R2 And Netscaler v10.5 Has somebody found a solution ? Regards 1 Link to comment Share on other sites More sharing options...
Jeremy Saunders Posted October 14, 2015 Share Posted October 14, 2015 I've updated the above mentioned post. Hopefully it has contains some information of value. https://social.technet.microsoft.com/Forums/office/en-US/70298ea4-9515-4dae-8afc-814186e85a10/file-share-windows-2012-r2-citrix-netscaler-gateway-problem-?forum=winserverfiles Cheers, Jeremy Link to comment Share on other sites More sharing options...
Jozef Tlachac Posted November 27, 2015 Share Posted November 27, 2015 Hi friends, I have open ticket to Microsoft and solution is following : Resolution: As this caused by Citrix, because RFC’s not followed, please request Citrix for update, or upgrade it to newer version. We are glad to help you, providing necessary information. Workaround: Server 2008R2 is last server which will tolerate bufferoffset = 59, and , because server version is still in extended support till 2018 you can use it instead of 2012R2. Jozef PS: now I´m waiting for Citrix support :o) .. 2 Link to comment Share on other sites More sharing options...
James Buckland Posted January 20, 2016 Share Posted January 20, 2016 Did Citrix ever come back with a solution? 1 Link to comment Share on other sites More sharing options...
Colby Vrbka1709152508 Posted February 15, 2016 Share Posted February 15, 2016 James, I got no where with Citrix on this issue. The are aware of it but really didn't have a fix for me. 1 Link to comment Share on other sites More sharing options...
Steve Walker Posted August 3, 2016 Share Posted August 3, 2016 I had exactly the same issue with WinSrv2012R2, however the upload feature works fine when using a Win2008R2 share as an alternative. 1 Link to comment Share on other sites More sharing options...
Stuart Carroll Posted August 3, 2016 Share Posted August 3, 2016 From the conversations I've had with Citrix they are aware of the issue and when I last discussed it with them (late last year) they didn't appear to have any intention of fixing it which is quite disappointing. If more people were to raise this with Citrix it may rise further up the list of priorities but I wont be holding my breath 1 Link to comment Share on other sites More sharing options...
Nivo Hoffmann Posted January 16, 2017 Share Posted January 16, 2017 Hi, just tried NetScaler 11.1 51.21 and the problem with W2KR2 Shares still exists. Has anyone an idea of when or if this will be fixed? Thank you Regards, Nico 2 Link to comment Share on other sites More sharing options...
d h1709158539 Posted August 4, 2017 Share Posted August 4, 2017 Hi guys, We've had this issue lately that is creating a large issue for my company. As currently none of the bookmarks will work with anything other than Dialect LM0.12 (NTLM v 1) and SMB1 (after all the network captures and Netscaler traces) and all our servers are currently upgraded to 2012R2 and above. What methods has anyone else had to get this working either through Netscaler, or potentially even another product, as so far Citrix has not come to the party with a private hotfix to enable the use of SMB2. Ondrej, unfortunately this is an issue that Citrix is 'behind the times' when it comes to the RFC and given that the published SMB1 protocol is mostly 25+ years old as published, I'd say its about time they at least moved into the post 2000 era by supporting SMB2. Even the product owner of File Services (SMB etc) at Microsoft said it is laughable that people are still using SMB1 given the glaringly obvious vulnerabilities. There is multiple other solutions out there, but as a certified Engineer of Citrix I'd like to know they they have their customers interest at heart with regard to safety of their products and the feature-set they are selling. Link to comment Share on other sites More sharing options...
Ryan Barber Posted October 9, 2019 Share Posted October 9, 2019 Does anybody know if this has been fixed yet? We are running NetScaler 12.1 and using bookmarks to connect to file shares on a Windows 7 machine. This works just fine but we need to upgrade to windows 10. We did try that but as soon as we upgrade to windows 10 we can no longer connect to the shares on that pc with bookmarks. It appears 12.1 is still using SMB1 to try and connect to the shares on the pc. Any help would be appreciated. Thanks, Ryan Link to comment Share on other sites More sharing options...
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