there are no apps or desktops assigned to you at this time

[Nedal Abdouni]

HI guys,

 

I really don't know where to go further with my issue, I have installed a fresh copy of xendesktop 7.5 ( and 7.1 before) and in both of the installation when calling the receiver URL I'm getting the error there are no apps or desktops assigned to you at this time, 

 

I tried connecting the delivery controller with port 80 and port 443, http and https, tried changing the base URL to https instead of http, with and without a certificate.

 

Any help?

 

Thanks in advanced

[Adam Shattuck1709152771]

I would always advise using HTTPS whenever possible. If you need assistance setting this up on your DDC's (without installing IIS), here's an article I wrote up containing instructions on that process:

 

http://blog.technicall.us/xendesktop-7-x-how-to-deploy-in-a-highly-available-failover-ready-configuration-part-4-additional-delivery-controllers/

 

let me know if you need any help.

[Alan Lantz]

I had this at one point and time when I was setting up my test XenApp 7.5 environment. Sounds like a disconnect between the deployment in studio and storefront. Be sure and launch the storefront app that is separate from Studio and make sure the the URLs are all correct.

 

Alan Lantz

SysAdmin

City of Rogers, AR

[SCOTT GILES]

Have you ran XdPing on the DDC and check for errors.  Do you have the correct port specified for XML brokers for your farm ( like 8080)

[SCOTT GILES]

run from DDC  are the ports what you expect

 

C:\Program Files\Citrix\Broker\Service>brokerservice.exe /show

 

 

[Adam Shattuck1709152771]

Nedal, do you recall, in your Storefront setup, did you specify HTTPS for connectivity to your DDC's?

[Michael Grocott]

I had the same issue, when creating the storefront I had https selected, deleted the storefront and created a new one using http and all working now.

[alexandru ilie1709157263]

I had the problem that the Delivery Controller could not be set to Transport Type: HTTPS from the Store. HTTP worked fine. 

After looking in event logs, I saw that it was complaining that the certificate was issued for the domain but the request came from an IP. So make sure that under Store->"Editi Delivery Controller"-> "Servers" you put the FQDN not the IP.

[Nedal Abdouni]

Hi guys thank you all for your help.

 

I have published the desktop group as physical machines (remote pc access), but then I had to assign every desktop to a user again.

 

I don't know if this is wrong or right, but at least it worked..

 

Thank you guys again for your help

[Dominik De]

Hi Nedal

 

I had exactly the same problem. When your Store is available with https make sure:

• In Studio, Configuration, StoreFront your Store-adress is configured with https
• In StoreFront, Server Group your base url is configured with https
• In StoreFront, Stores, your Store, Manage delivery controller, Edit the transport type is set to http

That worked for me. Cheers

 

Dom

[Yoni Avital]

Hi,

 

I just encountered the same issue, yesterday everything worked fine but today after logging on to StoreFront XenDesktop 7.5 site I got the dreaded "There are no apps or desktops available for you at this time" message.

 

I tried rebooting the Broker server (which host the SF site), checked the event logs, verified the store configuration but nothing helped. Then, following Dom suggestion I changed the Delivery Controller transport type from https to http the site started working again

 

I guess Citrix should look into this issue.

Thanks Dom

 

Yoni

[Brian Reck]

Xendesktop 7.1, 30+ Applications Published (App-V and Master Image apps) and Desktops Published - ALL working.

 

Added another single App-V app and I get "there are no apps or desktops assigned to you at this time".

 

Removed this single app, Refresh App-V Applications and all working again!

 

Brian

[Thomas Langner]

I have the some Problem in my dev Environment.

XD 7.5

Storefron 2.5

NetScaler 10.1.126.12

 

Existing users are not affected, I just added a new user to a desktop and I get the message from this thread.

No event in the event-logs and I found no other errors.

 

Because it´s my dev environment I don´t want to run into the same problem in the production.

So what´s wrong or where can I have a look to come a little bit closer to the problem?

 

Any ideas?

 

Thanks

Thomas

[Thomas Langner]

Found my problem,

 

didn´t assign the user to the desktop group. :(

[Andreas Vogelsang]

Hello,

 

i've got the same error in XenDesktop 5.6 and XenApp 6.5.

I set the Delivery Controller transport type like Dominik wrote but without success.

 

Does anyone know where i can have a look why i got the message? on the DDC and ADC everythink looks ok.

[Nedal Abdouni]

Do you have a webinterface? or storefront?

[Andreas Vogelsang]

I'm not 100% sure but i think i've got storefront. at least i've got an VM with Storefront

i don't set up the environment and i'm not yet familiar with citrix.

[Ondrej Sterbacek]

Hi Nedal

 

I had exactly the same problem. When your Store is available with https make sure:

• In Studio, Configuration, StoreFront your Store-adress is configured with https
• In StoreFront, Server Group your base url is configured with https
• In StoreFront, Stores, your Store, Manage delivery controller, Edit the transport type is set to http

That worked for me. Cheers

 

Dom

 

I am using same config like Dom with HTTP transport type because HTTPS does not work (There are no apps or desktops available to you at this time.) :-(

[Adam Shattuck1709152771]

https between delivery controller and storefront will work. It just has to be configured correctly. try the method I outline here under securing XML traffic and let me know if it doesn't work. 

[ryan dunbar]

https between delivery controller and storefront will work. It just has to be configured correctly. try the method I outline here under securing XML traffic and let me know if it doesn't work. 

I have IIS install on my DDC, i have a certificate to port 443.

once i set transport to http, it works, if i set it to https, i get message "There are no apps or desktops available to you at this time".

 

Can you tell me the right settings if i have IIS install. I have this in IIS-Manager:

Type = https

IP Address= *

Port=443

Host Name=

Require Server Name= unclick

 

on each VM (xenStore & xenDDC), i can see each other ssl, eg:

on xenStore VM, i can open IE and see https://xenddc.mydomain.lab

on xenDDC VM i can also see https://xenstore.mydomain.lab

and none of them show any errors with the certificate.

 

on my Storefront server i created 2 store, with the same settings, one is worklab and the other is testlab.

on the testlab i just change the transport to http(port 80).

 

https://xenstore.mydomain.lab/citrix/worklaweb    ( this does not work, as in, not showing my desktop or apps, just the message from above)

https://xenstore.mydomain.lab/citrix/testlabweb   ( this works fine, no problem)

 

 

 

Help & Thanks.

[ryan dunbar]

https between delivery controller and storefront will work. It just has to be configured correctly. try the method I outline here under securing XML traffic and let me know if it doesn't work. 

I have IIS install on my DDC, i have a certificate to port 443.

once i set transport to http, it works, if i set it to https, i get message "There are no apps or desktops available to you at this time".

 

Can you tell me the right settings if i have IIS install on my DDC. I have this in IIS-Manager:

Type = https

IP Address= *

Port=443

Host Name=

Require Server Name= untick

 

on each VM (xenStore & xenDDC), i can see each other ssl, eg:

on xenStore VM, i can open IE and see https  :      //                         xenddc.mydomain.lab

on xenDDC VM i can also see https   :      //                     xenstore.mydomain.lab

and none of them show any errors with the certificate.

 

on my Storefront server i created 2 store, with the same settings, one is worklab and the other is testlab.

on the testlab i just change the transport to http(port 80).

 

https  :  //   xenstore.mydomain.lab/citrix/worklaweb    ( this does not work, as in, not showing my desktop or apps, just the message from above)

https   :   //   xenstore.mydomain.lab/citrix/testlabweb   ( this works fine, no problem)

 

 

 

Help & Thanks.

[Steven Brady]

Adam's solution works, but  Microsoft patch KB 2919355 breaks the secure XML communication between StoreFront and the Delivery Controllers. The CTX article below shows you how to fix it with a GPO setting:

 

http://support.citrix.com/article/CTX200194

 

Thanks,

 

Steve

[Robert Hager]

Look out for expired certificates. When you use IIS on the XD Controller it is easy, but in my case the certificates (AD based) where not valid anymore.

[Mick Derksen]

Adam's solution works, but  Microsoft patch KB 2919355 breaks the secure XML communication between StoreFront and the Delivery Controllers. The CTX article below shows you how to fix it with a GPO setting:

 

http://support.citrix.com/article/CTX200194

 

Thanks,

 

Steve

 

Applied the GPO to the controllers and rebooted. Just noticed someone still got a "no apps or desktops" message. Do you also have to apply this to the SF servers? Or set the SSL Cipher Suites in a different order?

[Syed Sameer1709153057]

Hi Nedal

 

I had exactly the same problem. When your Store is available with https make sure:

• In Studio, Configuration, StoreFront your Store-adress is configured with https
• In StoreFront, Server Group your base url is configured with https
• In StoreFront, Stores, your Store, Manage delivery controller, Edit the transport type is set to http

That worked for me. Cheers

 

Dom

This one help for me too :)

[JEFF KACKLEY]

I experienced the message "There are no apps or desktops available to you at this time" because the active directory group that was assigned was a Distribution group instead of a Security group.  Upon changing the group to a security group it functioned as expected.