We are running Xendesktop 7, on a 2012 server. After doing some updating on the Master-machine (Windows 7 SP1 with Personal vDisk) and after that, updating the Machine Catalog (Update Machines), one of the VDI-machines won´t register, it is stuck in ”Registration State: Unregistered”.
If I remove the machine from the Delivery Group, the machine is getting ”Registered”, but if I put it back in the Delivery Group it gets stuck in Unregistered state again. If I try to create another Delivery Group, it still gets into Unregistered state when adding the machine into it.
The address for the DDC is manually entered during the VDA installation, the registry key below are identical between working machines and the machine that is Unregistered:
HKLM\Software\Citrix\VirtualDesktopAgent\
ControllerRegistrarPort 0x00000050 (80)
ListOfDDCs servername.domain.local
ProductInstalled 0x00000008 (8)
RegistryOverridesAutoUpdate 1
ResyncTimeOnFailedRegister 0x00000001 (1)
The C-drive contains a file, Personality.ini. On the machines that are working it contains:
[stringData]
$DiskMode=Private
On the machine that gets Unregistered:
$DiskMode=Shared
[VdaData]
ListOfDDCs=servername.domain.local
When running XDPing, I get some different results:
On a machine that is working:
Registry Based Configurations::
Registry based Controller list (ListOfDDCs) : [Not Conigured]
[Not Conigured]
It is not possible to enurmerate DDC list from VDA [ERROR]
--------------------------------------------------------------------
Summary::
Checking version : You are using the latest version. [OK]
Kerberos authentication not in use [ERROR]
Service port disabled for Firewall [ERROR]
It is not possible to enurmerate DDC list from VDA [ERROR]
Number of messages reported = 4
On the machine that is stuck Unregistered (AND I WANT TO POINT OUT THAT THE PORT IS 0 (ZERO), not 80 as I would guess:
Registry Based Configurations::
Registry based Controller list (ListOfDDCs) : [Not Conigured]
[Configured]
Controller : servername.domain.local
--------------------------------------------------------------------
Controllers (manually specified)::
Controller: servername.domain.local:0
DNS Lookup(servername.domain.local):
Host Name = servername.domain.local
Address #0 = IP-address (rDNS: servername.domain.local) [OK]
Ping Service: /Citrix/CdsController/IRegistrar
Connect = Unable to open connection to servername.domain.local:0
[ERROR]
ListOfDDC is set in the c:\personality.ini file to enurmerate DDC list [OK]
--------------------------------------------------------------------
Summary::
Checking version : You are using the latest version. [OK]
Kerberos authentication not in use [ERROR]
Connect = Unable to open connection to servername.domain.local:0 [ERROR]
Number of messages reported = 3
I´m getting the impression that this may have to do with something wrong with the "object" in the SQL-database (?) for XenDesktop.
These Event-Ids are occuring on the VDI-machine when trying to register with the Delivery Controller.
Information:
EventID: 1028. Source: Citrix Desktop Service
The Citrix Desktop Service is starting.
Information:
EventID: 1013. Source: Citrix Desktop Service
The Citrix Desktop Service successfully initialized communication services required for interaction between this machine and delivery controllers.
Information:
EventID: 1010. Source: Citrix Desktop Service
The Citrix Desktop Service successfully obtained the following list of 1 delivery controller(s) with which to register: 'servername.domain.local (IP-adress)'.
Warning:
EventID: 1002. Source: Citrix Desktop Service
The Citrix Desktop Service cannot connect to the delivery controller 'http://servername.domain.local:80/Citrix/CdsController/IRegistrar' (IP Address 'IP-adress')
Check that the system clock is in sync between this machine and the delivery controller. If this does not resolve the problem, please refer to Citrix Knowledge Base article CTX117248 for further information.
Error Details:
Exception 'Cannot load Counter Name data because an invalid index '' was read from the registry.' of type 'System.InvalidOperationException'..
Warning:
EventID: 1017. Source: Citrix Desktop Service
The Citrix Desktop Service failed to register with any delivery controller.
The service will retry registering with controllers in approximately 7 seconds.
Please ensure that at least one delivery controller is available for Virtual Desktop Agents to register with. Refer to Citrix Knowledge Base article CTX117248 for further information.
Warning:
EventID: 1014. Source: Citrix Desktop Service
The Citrix Desktop Service lost contact with the Citrix Desktop Delivery Controller Service on server 'servername.domain.local'.
The service will now attempt to register again.
Error details:
Exception 'Cannot access a disposed object.
Object name: 'System.ServiceModel.Channels.ServiceChannel'.' of type 'System.ObjectDisposedException'
And once again, 1002:
Warning:
EventID: 1002. Source: Citrix Desktop Service
The Citrix Desktop Service cannot connect to the delivery controller 'http://servername.domain.local:80/Citrix/CdsController/IRegistrar' (IP Address 'IP-adress')
Check that the system clock is in sync between this machine and the delivery controller. If this does not resolve the problem, please refer to Citrix Knowledge Base article CTX117248 for further information.
Error Details:
Exception 'Cannot load Counter Name data because an invalid index '' was read from the registry.' of type 'System.InvalidOperationException'..
Warning:
EventID: 1024. Source: Citrix Desktop Service
The Citrix Desktop Service is attempting registration with the delivery controller servername.domain.local (IP Address IP-adress) too rapidly. Event log messages about these attempts will be suppressed until the repetition has stopped for at least 10 minutes.
Please refer to Citrix Knowledge Base article CTX117248 for further information.
Hope that someone can help me out here
/Stefan
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One machine gets stuck in Unregistered state after updating the Master and Machine Catalog, others are working fine
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