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Netscaler - Enabling TLS 1.1 and 1.2


jack johnson

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I attempted to enable TLS 1.1 and 1.2 via the web interface for my Netscaler and it gave me the 'Operation Not Permitted' error. Support said that our appliance (we have a very small one) does not support TLS 1.1 and 1.2 enabling through the web interface but does support it through the CLI.

On the CLI i used the correct command and it still says 'Operation Not Permitted'. Are TLS 1.1 and 1.2 not supported at all on some of the lesser appliances?

We are on version 10.1NS

Any ideas?

Thanks for any help!

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Wow, that's info is hidden away, isn't it!!

http://support.citrix.com/proddocs/topic/netscaler-traffic-management-10-map/ns-ssl-supported-ciphers-list-ref.html

* NetScaler MPX appliances support TLS protocol versions 1.1 and 1.2.

* Support for TLS protocol versions 1.1 and 1.2 is not available on a FIPS appliance or on a NetScaler VPX virtual appliance.

* Support for TLS protocol versions 1.1 and 1.2 is available on an SDX appliance, but only on an instance-by-instance basis. To support TLS protocol versions 1.1 and 1.2 on an SDX appliance, you must assign at least one SSL chip to the instance when you provision it.

In other words, it's only available if you have SSL hardware, they haven't written the software version for it (yet?)

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  • 1 year later...
  • 2 months later...

MPX 8005 here, 10.5-54.9, I can enable tls 1.0, 1.1, and 1.2 on the front end virtual server, but not on the individual services. Clients can still handshake to the virtual server with tls 1.2, but no clue what's going on from Netscaler service -> internal servers. Almost seems like it was their intention for whatever reason.

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  • 2 months later...

MPX 8005 here, 10.5-54.9, I can enable tls 1.0, 1.1, and 1.2 on the front end virtual server, but not on the individual services. Clients can still handshake to the virtual server with tls 1.2, but no clue what's going on from Netscaler service -> internal servers. Almost seems like it was their intention for whatever reason.

Hi Peter,

 

Did you get to the bottom of your particular issue?  I have re-keyed my certs with SHA2 and moved everything to tls 1.1 and 1.2, which is set correctly on the vserver, but on the services, I am unable to enable tls 1.1 or 1.2 with the error 'operation not permitted'.

 

Thank you

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Hey Ian Caruana, I opened a ticket with Citrix support today, and they told me that the VPX will support TLS 1.1 and 1.2 in the next version release (11.x) for Q2 2015. Not sure if this would be applicable to you considering you are running the MPX, but

maybe the issue you are experiencing will be resolved in the next upgrade? Apparently this came right from one of the developers...

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Wow, that's info is hidden away, isn't it!!

 

http://support.citrix.com/proddocs/topic/netscaler-traffic-management-10-map/ns-ssl-supported-ciphers-list-ref.html

 

* NetScaler MPX appliances support TLS protocol versions 1.1 and 1.2.

 

* Support for TLS protocol versions 1.1 and 1.2 is not available on a FIPS appliance or on a NetScaler VPX virtual appliance.

 

* Support for TLS protocol versions 1.1 and 1.2 is available on an SDX appliance, but only on an instance-by-instance basis. To support TLS protocol versions 1.1 and 1.2 on an SDX appliance, you must assign at least one SSL chip to the instance when you provision it.

 

In other words, it's only available if you have SSL hardware, they haven't written the software version for it (yet?)

 

 

This is going to be quite rough if there is a vulnerability discovered in TLS 1.0 for those on VPX devices.  Lets hope that doesn't happen or Citrix eventually releases an update that allows us to do TLS 1.1,1.2 on VPX!

 

 

I believe that the TLS 1.1 & TLS 1.2 software implementation was originally planned to be included in the 10.5 release. But now we need to wait for the next major release, I suppose.

 

I opened a ticket with Citrix support today, and they told me that the VPX will support TLS 1.1 and 1.2 in the next version release (11.x) for Q2 2015.  Apparently this came right from one of the developers...

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  • 2 weeks later...

Good news: upgrade to 10.5-57.7, and TLS 1.1 and TLS1.2 are available!

 

If you then disable SSL V3, and remove any ciphers that use RC4, then you should be able to get an A- from SSL labs!!

 

Update: play with a few more bits, and you can get an A+ on a VPX!

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I tried that Paul, and yes you can get an A from SSL labs, but I had way to many clients that couldn't connect. Probably running XP or IE 7 or a weird combination. I had to re-add those RC4 ciphers. It will all work out someday for us, just not yet I'm afraid.

 

--Alan--

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  • 4 weeks later...
  • 1 month later...

Evan,

 

Yes it's only supported on the front-end, not the back-end (service) so this is normal behavior is my understanding.

 

Even the release that just came out yesterday (11) has this same limitation.

 

Hopefully they will add that back-end support in the future.

Played around with the SSL settings and got the same, this article explains:

http://docs.citrix.com/en-us/netscaler/11/traffic-management/ssl/supported-ciphers-list-release-11.html

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