Jump to content


ALT Key Stuck Still

Started by Jesse Gifford , 28 August 2013 - 06:18 PM
8 replies to this topic

Jesse Gifford Members

Jesse Gifford
  • 1 posts

Posted 28 August 2013 - 06:18 PM

Citrix Receiver
Windows 7 Pro SP1
2GB Memory

Running 2 hosted applications and one of the applications we scan documents using a local attached usb scanner. after about the 4 or 5 scan the keyboard acts like the ALT key is being pressed. So for example if I hit the F key the file menu comes down.

I know there was supposed to have been some fix that came out from the 3.x version but it does not seem to have resolved our issue.

James Berry Members

James Berry
  • 59 posts

Posted 28 August 2013 - 07:41 PM

I have seen something similar before where I just hit the ctrl key twice to get back to normal

Jer G Members

Jer G
  • 1 posts

Posted 03 October 2013 - 08:49 PM

We are also experiencing the same issue under identical circumstances.

Receiver 4.0
Win7 x32 and WinXP

Michael Eitelwein Members

Michael Eitelwein
  • 2 posts

Posted 25 November 2013 - 12:16 AM

Have the same problem with the CTRL key. Very annoying, as it cannot be released. Receiver 13 cannot be used properly on Ubuntu 13.10.

Joachim Tetzlaff Members

Joachim Tetzlaff
  • 2 posts

Posted 24 July 2014 - 09:12 AM

Same issue here on Suse 11.4 and Linux Receiver 13.0.2. ALT Key is activated. Workaround: The user must hit the ALT Key twice.


  • 3 posts

Posted 13 August 2014 - 08:55 PM

Same thing here using a Linux based HP Thin client. Alt, Ctrl, Windows keys. they all stick intermittently, and it is infuriating. It's also pretty dangerous when one is trying to edit scripts and the like.


I have tried three or four different keyboards, but it doesn't seem to matter.  I am afraid that once we get this VDIiaB rolled out, I am going to be hearing about this.

Carl Behrent Members

Carl Behrent
  • 314 posts

Posted 13 August 2014 - 09:07 PM

Check out my last post here - http://discussions.citrix.com/topic/346813-ctrl-key-sticking/


Request Receiver for Linux v13.0.3 from HP

Michel Ruttens Members

Michel Ruttens
  • 4 posts

Posted 25 August 2014 - 07:26 AM

Can somebody please share the Receiver for Linux v13.0.3? It is still not visible on the hp website and my customer is really getting angry that I can not solve the problem. There are over 20 clients that cannot properly work with the sticky key problem.

Aaron Argent Members

Aaron Argent
  • 16 posts

Posted 22 May 2017 - 01:50 AM

Having same issue with XenApp 7.9 - 7.13 on Windows 2008 R2, Don't see the issue on XenApp 7.6 or 7.7.  Receiver 4.4 and 4.7 same issue.