We've got XenDesktop 5.6 with Cisco IP Communicator installed on it for some of our call centre operatives.
For some reason the audio appears to randomly stop in the middle of a session seemingly at random. We are using several different headsets and a Dell laptop that basically just loads in to the Web Interface.
The users are able to take calls and it works fine and then at random it just stops working. The audio devices still show up as there in the sound panel however you have to log out of the session and back in in order for it to start working again.
Question
Mat Ashmore
Hi all,
We've got XenDesktop 5.6 with Cisco IP Communicator installed on it for some of our call centre operatives.
For some reason the audio appears to randomly stop in the middle of a session seemingly at random. We are using several different headsets and a Dell laptop that basically just loads in to the Web Interface.
The users are able to take calls and it works fine and then at random it just stops working. The audio devices still show up as there in the sound panel however you have to log out of the session and back in in order for it to start working again.
Any help would be much appreciated.
Regards,
Ryan
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