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WI Access Over Internet error !! Urgent, pls help

Started by Jackie Wong , 30 October 2008 - 04:20 PM
2 replies to this topic

Jackie Wong Members

Jackie Wong
  • 53 posts

Posted 30 October 2008 - 04:20 PM

Now i have setup citrix server and build up web interface for external branch office remote access. appliaction. Our setting as below:

Firewall managed by ISP
Only open port 80 to citrix server IP

Some error access from internet
1. Did I need open another port in firewall ( 1494 ..2858.....443)
2. I can success login to web interface , but when i run the appliaction show error "There is no citrix xenapp server configured on the specilitied address...
3. How only enable ssl access without setup cert server.

please advice how can slove out this problem ASAP.

Jacob Ackerman Members

Jacob Ackerman
  • 65 posts

Posted 30 October 2008 - 05:26 PM


If you are not using the Citrix Secure Gateway, you will need to open up 1494 and 2598. You will also need to make sure that your citrix servers are accessable from the outside world (only if you're not using CSG.

Please go into your Web Interface and go to Manage Secure Client Access. What are your settings?

Jackie Wong Members

Jackie Wong
  • 53 posts

Posted 31 October 2008 - 02:31 AM

current setting as Client IP address : Default Access method: Direct, used cmd altaddr set default to public IP.

Please advice any setting may need change.....

Many Thanks