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Your computer does not meet the minimum requirements for accessing corporat

Started by Administrator , 01 May 2007 - 11:04 AM
13 replies to this topic

Administrator Administrators

Administrator
  • 2 posts

Posted 01 May 2007 - 11:04 AM

We get this message every time I log out and then try to log back into our CAG/AAC/WI page. The only way to then log back in is to close and reopen I.E. Anyone have any ideas?

Your computer does not meet the minimum requirements for accessing corporate resources securely. Contact the system administrator for assistance.

Please quote Reference ID CYTC-K588-WJ3E/CitrixLogonPoint (recorded at 11:58:20).



Aaron Wong Members

Aaron Wong
  • 1,600 posts

Posted 01 May 2007 - 08:31 PM

You could try turning on more verbose logging from the AAC server to see if it gives any additional detail. Also you can turn off the canned error message it gives you by default (which is for security purposes) so it shows you a more detailed error message but I don't recall how to do this off the top of my head.



Administrator Administrators

Administrator
  • 2 posts

Posted 02 May 2007 - 12:10 AM

> We get this message every time I log out and then try
> to log back into our CAG/AAC/WI page. The only way to
> then log back in is to close and reopen I.E. Anyone
> have any ideas?

Yes, we get the same error too but ONLY if we point the browser URL to the CAG + logon point PATH. If you just point your URL to https://cag.yourdomain.com/ then the CAG will automatically redirect to the logon point, not generate this error and save you from having to close and reopen your browser.



Administrator Administrators

Administrator
  • 2 posts

Posted 02 May 2007 - 06:07 AM

But what if you have more than one login point and you're not using the default one? You have to specify the path.



Aaron Wong Members

Aaron Wong
  • 1,600 posts

Posted 02 May 2007 - 04:58 PM

It is possible that this is unsupported as when you complete a full log out, it attempts to close your browser.



Administrator Administrators

Administrator
  • 2 posts

Posted 02 May 2007 - 10:58 PM

> But what if you have more than one login point and
> you're not using the default one? You have to specify
> the path.
Perhaps theres a security reason for it then.



Administrator Administrators

Administrator
  • 2 posts

Posted 03 May 2007 - 10:25 AM

You might be right. Can anyone confirm so I can go back to the business with a definite answer?

Seems to only happen when not using the default logon point and when you don't click yes to close the browser.



Robert Chambers Members

Robert Chambers
  • 88 posts

Posted 31 July 2007 - 01:22 AM

We get the same error. I have to restart the CAGs to get them to function right. Only seems to happen to the default Access Point. I can get to the others however this is still unusable as we use 2 factor.



Michel Metzler Members

Michel Metzler
  • 7 posts

Posted 09 August 2007 - 01:51 PM

We've got the same error. Restarting the CAG is the only solution.



Robert Chambers Members
  • #10

Robert Chambers
  • 88 posts

Posted 14 August 2007 - 07:20 PM

Found the fix. Make a new Login Point on the AAC server. Make the new one default tell your users the new URL and the client will automatically update with that url after the first visit.



Antti Kari Members
  • #11

Antti Kari
  • 67 posts

Posted 19 December 2007 - 06:13 AM

> We've got the same error. Restarting the CAG is the
> only solution.

Same here. Very annoying. No EPA scans, no continuous scans, just plain XP & Vista & SA clients.



MICHAEL AHARON Members
  • #12

MICHAEL AHARON
  • 138 posts

Posted 22 December 2007 - 02:43 AM

Hi,

If you are using Web ICA client then try to configure the following settings in the users browser

- Run ActiveX controls and plug-ins (Enable)
- Script ActiveX controls marked safe for scripting (Enable)
- File download (Enable)
- Do not save encrypted pages to disk(Disable)



Dennis Mohrmann Members
  • #13

Dennis Mohrmann
  • 421 posts

Posted 25 December 2007 - 03:35 PM

Hi,

have you never seen this topic???
http://support.citrix.com/forums/thread.jspa?forumID=101&threadID=91697&tstart=0

You can fix this error with hotfix AAC450W002
http://support.citrix.com/article/CTX115749

cheers,

Dennis



KEN ZYGMUNT Members
  • #14

KEN ZYGMUNT
  • 1,249 posts

Posted 02 January 2008 - 01:02 PM

Dennis,

you answered this on Christmas day! Is your real name Santa? :-)