I have deployed 11.1 52.15 appliance in corporate LAN. When attempting to add NSGW hosted in DMZ, the following error is shown.
Trying to connect to [SNIP]
Error: License cannot be retrieved. Either the NetScaler is unrepsonsive or the login credentials are incorrect.
The NSGW is repsonsive and I can use the credentials in the profile to authenticate. I have successfully added an MPX instance using the same profile.
Our Network Security Team have been provided with the documentation links that show the process and ports required.
Not likley that I could get a Martini rule to prove this is a problem with MAS.
So, without asking for how many steps from my home to my desk, the colour of my socks and my favourite screensaver, does this look like a firewall issue or a MAS issue?