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Connection Error

Started by Laura Nygaard , 20 April 2017 - 01:40 AM

Laura Nygaard Members

Laura Nygaard
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Posted 20 April 2017 - 01:40 AM

Hello - 

 

New Citrix User from home, using OS X El Capitan Version 10.11.6

 

Citrix Viewer 12.5.0 (473188) 

 

Server: Not Connected

 

When I try top open my work desktop I get the following message:

 

"Contact your help desk with this information. Cannot write connection file "/users/lauranyg/Library/Application Support/Citrix Receiver/Config"

 

Any suggestions greatly appreciated - trying to remote in to work from home  :)

 

Thanks, Laura