Hello. I think I have a routing issue with one of our sites that sits behind our netscaler and I'm currently trying to find the best way to resolve this.
I have a web server bound to a virtual server. A user clicks a button on our site which then makes an API call to Salesforce. I can see the outbound traffic bypassing the virtual server/netscaler completely and never returning to the virtual server VIP. Essentially, no data is returned.
Is it possible to route the API call to Salesforce through virtual server/netscaler so that it returns to the web server via the same route?
I realize this may be out of the netscaler's scope. However, I'm new to this appliance so I'm not sure of it's capabilities outside of load balancing.