I have a 7.13 Delivery Controller with the Cloud Connector installed on it for use testing App Layering, Smart Tools etc. Today I happen to be logged onto the server and get a popup telling me that I'm being signed out as Cloud Connector is restarting the server to perform a maintenance operation. No way to stop or suspend it so got kicked out. After it came back up tried to find out what was going on. No logs in Citrix Cloud to look at so started with event logs on the server and found the standard shutdown initiation.
Event ID 1074 - User32
The process C:\Windows\System32\shutdown.exe (CTXDC10) has initiated the restart of computer CTXDC10 on behalf of user NT AUTHORITY\SYSTEM for the following reason: Application: Installation (Planned) Reason Code: 0x80040002 Shutdown Type: restart Comment: Citrix Cloud restarted the machine to complete a maintenance operation on the Connector.
However while looking at the log, the Connector rebooted the server again!!!! Of course as these are unscheduled reboots it logs tickets in the monitoring system that then have to be actioned.
Anyone know how to stop, or at the very least schedule windows for these "maintenance operation" reboots? At this stage I'm just going to be abandoning the Citrix Cloud integration altogether and uninstalling the connector to prevent this occurring again.
Question
Aaron OReilly
I have a 7.13 Delivery Controller with the Cloud Connector installed on it for use testing App Layering, Smart Tools etc. Today I happen to be logged onto the server and get a popup telling me that I'm being signed out as Cloud Connector is restarting the server to perform a maintenance operation. No way to stop or suspend it so got kicked out. After it came back up tried to find out what was going on. No logs in Citrix Cloud to look at so started with event logs on the server and found the standard shutdown initiation.
Event ID 1074 - User32
The process C:\Windows\System32\shutdown.exe (CTXDC10) has initiated the restart of computer CTXDC10 on behalf of user NT AUTHORITY\SYSTEM for the following reason: Application: Installation (Planned)
Reason Code: 0x80040002
Shutdown Type: restart
Comment: Citrix Cloud restarted the machine to complete a maintenance operation on the Connector.
However while looking at the log, the Connector rebooted the server again!!!! Of course as these are unscheduled reboots it logs tickets in the monitoring system that then have to be actioned.
Anyone know how to stop, or at the very least schedule windows for these "maintenance operation" reboots? At this stage I'm just going to be abandoning the Citrix Cloud integration altogether and uninstalling the connector to prevent this occurring again.
Aaron
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