Dennis Werner1709157957 Posted March 14, 2017 Share Posted March 14, 2017 Hey all, i have Problems with my Netscaler and HTML 5 Receiver. It works fine (intern/interlly), but from outside through the Netscaler i get an error: (I`ve enable the Logging in Firefox / Console), unable to connect to the Server ... local Address of CTX VDA Server.... Port: 8008. But only from outside. I`ve tried to telnet the Port from the Server, but it wont work. Then i`ve looked with netstat -an if there is a listen to the Port an it is. But i am not able to telnet the Port. Anyone can help ? PS: Installed is the newest Citrix Version (7.13) with Netscaler 11.1. Link to comment Share on other sites More sharing options...
Dennis Werner1709157957 Posted March 15, 2017 Author Share Posted March 15, 2017 No one an idea ? Link to comment Share on other sites More sharing options...
Kishore Kunisetty Posted March 15, 2017 Share Posted March 15, 2017 Hey all, i have Problems with my Netscaler and HTML 5 Receiver. It works fine (intern/interlly), but from outside through the Netscaler i get an error: (I`ve enable the Logging in Firefox / Console), unable to connect to the Server ... local Address of CTX VDA Server.... Port: 8008. But only from outside. I`ve tried to telnet the Port from the Server, but it wont work. Then i`ve looked with netstat -an if there is a listen to the Port an it is. But i am not able to telnet the Port. Anyone can help ? PS: Installed is the newest Citrix Version (7.13) with Netscaler 11.1. Could you please share the htmlreceiver logs and browser debugging tools for the failure? Also when you see this failing in your setup, do you see any event on the VDA machine? Can you provide the exact NS version you are using after 11.1.? Thanks Kishore Link to comment Share on other sites More sharing options...
Dennis Werner1709157957 Posted March 15, 2017 Author Share Posted March 15, 2017 Could you please share the htmlreceiver logs and browser debugging tools for the failure? Also when you see this failing in your setup, do you see any event on the VDA machine? Can you provide the exact NS version you are using after 11.1.? Thanks Kishore The Console of my Firefox Browser shows the following Information: (perhaps german) unreachable code after return statement[Weitere Informationen] IcaClient24521010012017.js:296:4936 Browser does not appear to be WebRTC-capable IcaClient24521010012017.js:148:2290 Successfully compiled asm.js code (total compilation time 149ms; unable to cache asm.js in synchronous scripts; try loading asm.js via <script async> or createElement('script')) frameDecode.js Successfully compiled asm.js code (total compilation time 54ms; unable to cache asm.js in synchronous scripts; try loading asm.js via <script async> or createElement('script')) speex.js Successfully compiled asm.js code (total compilation time 64ms; unable to cache asm.js in synchronous scripts; try loading asm.js via <script async> or createElement('script')) vorbis.js Successfully compiled asm.js code (total compilation time 85ms; unable to cache asm.js in synchronous scripts; try loading asm.js via <script async> or createElement('script')) jpeg-1.5.0.js i18next: languageChanged de i18next-3.1.0.min.js:8:6674 i18next: initialized Object { debug: true, initImmediate: true, ns: Array[1], defaultNS: Array[1], fallbackLng: Array[1], fallbackNS: false, whitelist: false, load: "all", preload: false, keySeparator: ".", 21 weitere… } i18next-3.1.0.min.js:8:6674 Using websocket : true IcaClient24521010012017.js:64:5113 Session Reliability Timeout: 180 IcaClient24521010012017.js:64:6803 unreachable code after return statement IcaClient24521010012017.js:296:60 Browser does not appear to be WebRTC-capable IcaClient24521010012017.js:148:2290 DI request: [key : [object Object]] [id: HTML5UiManager][Class Name : HTML5UiManager] dependency.js:1:1137 Creating html5UiManager IcaClient24521010012017.js:444:97 Registering session : 1 SessionInfoManager.js:1:3323 Using websocket : true IcaClient24521010012017.js:64:5113 Session Reliability Timeout: 180 IcaClient24521010012017.js:64:6803 Successfully compiled asm.js code (loaded from cache in 3ms) speex.js Successfully compiled asm.js code (loaded from cache in 2ms) vorbis.js Firefox kann keine Verbindung zu dem Server unter ws://172.16.10.26:8008/ aufbauen. IcaClient24521010012017.js:134:3159 GET http://172.16.10.26:8008/ [Gemischte Inhalte] Firefox kann keine Verbindung zu dem Server unter ws://172.16.10.26:8008/ aufbauen. IcaClient24521010012017.js:134:3191 GET http://172.16.10.26:8008/ The VDA Machine shows no errors in the Event Log.... The Netscaler Version is: 11.1.52.13nc (VPX1000) Link to comment Share on other sites More sharing options...
Kishore Kunisetty Posted March 15, 2017 Share Posted March 15, 2017 The Console of my Firefox Browser shows the following Information: (perhaps german) unreachable code after return statement[Weitere Informationen] IcaClient24521010012017.js:296:4936 Browser does not appear to be WebRTC-capable IcaClient24521010012017.js:148:2290 Successfully compiled asm.js code (total compilation time 149ms; unable to cache asm.js in synchronous scripts; try loading asm.js via <script async> or createElement('script')) frameDecode.js Successfully compiled asm.js code (total compilation time 54ms; unable to cache asm.js in synchronous scripts; try loading asm.js via <script async> or createElement('script')) speex.js Successfully compiled asm.js code (total compilation time 64ms; unable to cache asm.js in synchronous scripts; try loading asm.js via <script async> or createElement('script')) vorbis.js Successfully compiled asm.js code (total compilation time 85ms; unable to cache asm.js in synchronous scripts; try loading asm.js via <script async> or createElement('script')) jpeg-1.5.0.js i18next: languageChanged de i18next-3.1.0.min.js:8:6674 i18next: initialized Object { debug: true, initImmediate: true, ns: Array[1], defaultNS: Array[1], fallbackLng: Array[1], fallbackNS: false, whitelist: false, load: "all", preload: false, keySeparator: ".", 21 weitere… } i18next-3.1.0.min.js:8:6674 Using websocket : true IcaClient24521010012017.js:64:5113 Session Reliability Timeout: 180 IcaClient24521010012017.js:64:6803 unreachable code after return statement IcaClient24521010012017.js:296:60 Browser does not appear to be WebRTC-capable IcaClient24521010012017.js:148:2290 DI request: [key : [object Object]] [id: HTML5UiManager][Class Name : HTML5UiManager] dependency.js:1:1137 Creating html5UiManager IcaClient24521010012017.js:444:97 Registering session : 1 SessionInfoManager.js:1:3323 Using websocket : true IcaClient24521010012017.js:64:5113 Session Reliability Timeout: 180 IcaClient24521010012017.js:64:6803 Successfully compiled asm.js code (loaded from cache in 3ms) speex.js Successfully compiled asm.js code (loaded from cache in 2ms) vorbis.js Firefox kann keine Verbindung zu dem Server unter ws://172.16.10.26:8008/ aufbauen. IcaClient24521010012017.js:134:3159 GET http://172.16.10.26:8008/ [Gemischte Inhalte] Firefox kann keine Verbindung zu dem Server unter ws://172.16.10.26:8008/ aufbauen. IcaClient24521010012017.js:134:3191 GET http://172.16.10.26:8008/ The VDA Machine shows no errors in the Event Log.... The Netscaler Version is: 11.1.52.13nc (VPX1000) Thanks for the above. Do you have HTMLReceiver logs also. please refer to enclosed link with the info of how to capture if needed - http://docs.citrix.com/en-us/receiver/html5/2-3/user-experience.html Thanks Kishore Link to comment Share on other sites More sharing options...
Kishore Kunisetty Posted March 15, 2017 Share Posted March 15, 2017 Also are you seeing the above working when not using HTMLReceiver but with Windows Receiver connected via NetScaler Gateway? Thanks Kishore Link to comment Share on other sites More sharing options...
Dennis Werner1709157957 Posted March 16, 2017 Author Share Posted March 16, 2017 Also are you seeing the above working when not using HTMLReceiver but with Windows Receiver connected via NetScaler Gateway? Thanks Kishore Here is the Log from the HTML 5 Receiver: start Session SESSION:|:BROWSERINFO:|:navigator =Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:52.0) Gecko/20100101 Firefox/52.0 SESSION:|:BROWSERINFO:|:os =MAC SESSION:|:BROWSERINFO:|:browser =FIREFOX;version=52 SESSION:|:PREFERENCE:|:ajax=true SESSION:|:CONNECTION:|:ICA:|:ica type=autoOpener SESSION:|:CONNECTION:|:LOADTIME:|:ica load time =135 SESSION:|:CONNECTION:|:LOADTIME:|:script load =895 SESSION:|:PREFERENCE:|:language=de SESSION:|:CONNECTION:|:LOADTIME:|:language =996 SESSION:|:CONNECTION:|:initializing session ResUtil : singleMonitor function ResUtil : Session Resize event: screen width, height and displayDetails 1366 768 {"lASAm":false,"g1bnB":0,"sg7EJ":false,"sQJ6X":false,"fU53V":1,"rAnXL":false,"ktBKP":{"width":1366,"height":605},"T4l_b":[{"bounds":{"left":0,"top":0,"width":1366,"height":604},"workArea":{"left":0,"top":0,"width":1366,"height":604}}]} SESSION:|:CONNECTION:|:UI:|:initializing ui-interface SESSION:|:CONNECTION:|:LOADTIME:|:ui initialize =41 SESSION:|:CONNECTION:|:ICA:|:ClientVersion 2.3.0.328 SESSION:|:CONNECTION:|:ICA:|:initializing ica-interface SESSION:|:CONNECTION:|:LOADTIME:|:ica initialize =16 SESSION:|:ICA:|:Encryption level : Basic SESSION:|:ICA:|:CHANNEL:|:supported channelCTXCPM SESSION:|:ICA:|:CHANNEL:|:supported channelCTXTW SESSION:|:ICA:|:CHANNEL:|:supported channelCTXTWI SESSION:|:ICA:|:CHANNEL:|:supported channelCTXCLIP SESSION:|:ICA:|:CHANNEL:|:supported channelCTXCAM SESSION:|:ICA:|:CHANNEL:|:supported channelCTXMM SESSION:|:ICA:|:CHANNEL:|:supported channelCTXCTL SESSION:|:ICA:|:CHANNEL:|:supported channelCTXEUEM SESSION:|:ICA:|:CHANNEL:|:supported channelCTXFILE SESSION:|:ICA:|:WRAPPER:|:INFO : session size in icastack {"width":1366,"height":604,"hPt8E":1489647857933} INIT :|: CONNECTION :|: TRANSPORT DRIVER :|: TRYING FOR SOCKET CONNECTION ON 172.16.10.26 : 8008 INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: websocket-url=ws://172.16.10.26:8008 INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: Current Protocol Index is : 0 INIT :|: CONNECTION :|: TRANSPORT DRIVER :|: SOCKET CONNECTED. Setting CGP Channel INIT :|: CONNECTION :|: CGP SOCKET :|: INFO :|: Start Initializing CGP Socket INIT :|: CONNECTION :|: CGP SOCKET :|: INFO :|: Finish Initializing CGP SOCKET INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: websocket-url=ws://172.16.10.26:8008 INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: Current Protocol Index is : 1 INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: websocket-url=ws://172.16.10.26:8008 INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: Current Protocol Index is : 2 SESSION:|:ICA:|:TRANSPORT:|:DRIVER:|:close with code=1006 INIT :|: CONNECTING :|: TRANSPORTDRIVER :|: CGP HANDSHAKE FAILED. TRYING ICA-Socks SESSION :|: CGP :|: STATE :|: CGP-CORE :|: Changing core state from :0 To 0 INIT :|: CONNECTION :|: TRANSPORT DRIVER :|: TRYING FOR SOCKET CONNECTION ON 172.16.10.26 : 8008 INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: websocket-url=ws://172.16.10.26:8008 INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: Current Protocol Index is : 0 INIT :|: CONNECTION :|: TRANSPORT DRIVER :|: SOCKET CONNECTED. Setting SOCKSV5 Channel INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: websocket-url=ws://172.16.10.26:8008 INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: Current Protocol Index is : 1 INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: websocket-url=ws://172.16.10.26:8008 INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: Current Protocol Index is : 2 SESSION:|:ICA:|:TRANSPORT:|:DRIVER:|:close with code=1006 ERROR:|:error =error-server,error-local-access Link to comment Share on other sites More sharing options...
Dennis Werner1709157957 Posted March 16, 2017 Author Share Posted March 16, 2017 Also are you seeing the above working when not using HTMLReceiver but with Windows Receiver connected via NetScaler Gateway? Thanks Kishore And here the Logfile of the HTML 5 Receiver while i am trying to open a Desktop Session: start Session SESSION:|:BROWSERINFO:|:navigator =Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:52.0) Gecko/20100101 Firefox/52.0 SESSION:|:BROWSERINFO:|:os =MAC SESSION:|:BROWSERINFO:|:browser =FIREFOX;version=52 SESSION:|:PREFERENCE:|:ajax=true SESSION:|:CONNECTION:|:ICA:|:ica type=autoOpener SESSION:|:CONNECTION:|:LOADTIME:|:ica load time =123 SESSION:|:CONNECTION:|:LOADTIME:|:script load =882 SESSION:|:PREFERENCE:|:language=de SESSION:|:CONNECTION:|:LOADTIME:|:language =948 SESSION:|:CONNECTION:|:initializing session ResUtil : singleMonitor function ResUtil : Session Resize event: screen width, height and displayDetails 1366 768 {"lASAm":false,"g1bnB":0,"sg7EJ":false,"sQJ6X":false,"fU53V":1,"rAnXL":false,"ktBKP":{"width":1366,"height":605},"T4l_b":[{"bounds":{"left":0,"top":0,"width":1366,"height":604},"workArea":{"left":0,"top":0,"width":1366,"height":604}}]} SESSION:|:CONNECTION:|:UI:|:initializing ui-interface SESSION:|:CONNECTION:|:LOADTIME:|:ui initialize =35 SESSION:|:CONNECTION:|:ICA:|:ClientVersion 2.3.0.328 SESSION:|:CONNECTION:|:ICA:|:initializing ica-interface SESSION:|:CONNECTION:|:LOADTIME:|:ica initialize =15 SESSION:|:ICA:|:Encryption level : Basic SESSION:|:ICA:|:CHANNEL:|:supported channelCTXCPM SESSION:|:ICA:|:CHANNEL:|:supported channelCTXTW SESSION:|:ICA:|:CHANNEL:|:supported channelCTXTWI SESSION:|:ICA:|:CHANNEL:|:supported channelCTXCLIP SESSION:|:ICA:|:CHANNEL:|:supported channelCTXCAM SESSION:|:ICA:|:CHANNEL:|:supported channelCTXMM SESSION:|:ICA:|:CHANNEL:|:supported channelCTXCTL SESSION:|:ICA:|:CHANNEL:|:supported channelCTXEUEM SESSION:|:ICA:|:CHANNEL:|:supported channelCTXFILE SESSION:|:ICA:|:WRAPPER:|:INFO : session size in icastack {"width":1366,"height":604,"hPt8E":1489648007880} INIT :|: CONNECTION :|: TRANSPORT DRIVER :|: TRYING FOR SOCKET CONNECTION ON 172.16.10.26 : 8008 INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: websocket-url=ws://172.16.10.26:8008 INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: Current Protocol Index is : 0 INIT :|: CONNECTION :|: TRANSPORT DRIVER :|: SOCKET CONNECTED. Setting CGP Channel INIT :|: CONNECTION :|: CGP SOCKET :|: INFO :|: Start Initializing CGP Socket INIT :|: CONNECTION :|: CGP SOCKET :|: INFO :|: Finish Initializing CGP SOCKET SESSION:|:ICA:|:TWI :|: ={{"seamlessMode":false}}= INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: websocket-url=ws://172.16.10.26:8008 INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: Current Protocol Index is : 1 INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: websocket-url=ws://172.16.10.26:8008 INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: Current Protocol Index is : 2 SESSION:|:ICA:|:TRANSPORT:|:DRIVER:|:close with code=1006 INIT :|: CONNECTING :|: TRANSPORTDRIVER :|: CGP HANDSHAKE FAILED. TRYING ICA-Socks SESSION :|: CGP :|: STATE :|: CGP-CORE :|: Changing core state from :0 To 0 INIT :|: CONNECTION :|: TRANSPORT DRIVER :|: TRYING FOR SOCKET CONNECTION ON 172.16.10.26 : 8008 INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: websocket-url=ws://172.16.10.26:8008 INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: Current Protocol Index is : 0 INIT :|: CONNECTION :|: TRANSPORT DRIVER :|: SOCKET CONNECTED. Setting SOCKSV5 Channel INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: websocket-url=ws://172.16.10.26:8008 INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: Current Protocol Index is : 1 Link to comment Share on other sites More sharing options...
Dennis Werner1709157957 Posted March 16, 2017 Author Share Posted March 16, 2017 Also are you seeing the above working when not using HTMLReceiver but with Windows Receiver connected via NetScaler Gateway? Thanks Kishore With the Windows Receiver i`ll have the same issue. Link to comment Share on other sites More sharing options...
Kishore Kunisetty Posted March 16, 2017 Share Posted March 16, 2017 Thanks for the htmlreicever logs. Is this an SSL enabled VDA? Also what OS you are seeing this issue on? We might need an wireshark trace on the client machine from your setup while connecting via NSG and attempting to launch the resource via htmlreceiver. Could you please share the error you see with windows receiver in your setup? Thanks Kishore Link to comment Share on other sites More sharing options...
Dennis Werner1709157957 Posted March 16, 2017 Author Share Posted March 16, 2017 Thanks for the htmlreicever logs. Is this an SSL enabled VDA? Also what OS you are seeing this issue on? We might need an wireshark trace on the client machine from your setup while connecting via NSG and attempting to launch the resource via htmlreceiver. Could you please share the error you see with windows receiver in your setup? Thanks Kishore Hi Kishore, i think yes, the VDA is SSL. Only the Delivery Controller is http. The Netscaler ist an VPX1000 the newest Version. I think 11.1.53...nc. In Windows Receiver i get no error, the Application will not start. I Only get a Message that says that there a Network problems on : IP_Adress:1494 ..... not more. :-( Link to comment Share on other sites More sharing options...
Santosh Sahu1709152162 Posted March 16, 2017 Share Posted March 16, 2017 INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: websocket-url=ws://172.16.10.26:8008 When connecting externally via Netscaler gateway, it should not directly connect to VDA like above. Receiver (browser) won't be able to reach the VDA from external network typically as the IP would be internal only most likely. Can you check if Storefront and NSG are configured correctly to handle ICA proxy connections. You should see log something like this ideally: INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: websocket-url=wss://nsg.xyz.com:443 (where nsg.xyz.com is your gateway FQDN) 1 Link to comment Share on other sites More sharing options...
Kishore Kunisetty Posted March 16, 2017 Share Posted March 16, 2017 As Santosh mentioned, you should see 443, has this every worked for you with previous NetScaler version or previous XA/XD version vda in your setup? To rule out the configuration issues, can you please check on the VDA machine with in windows firewalls, do you see the firewall rules are applied correctly. Please refer to the http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-13/secure/tls.html for configuration details to be sure you did not miss any configuration on the VDA side. Thanks Kishore Link to comment Share on other sites More sharing options...
Dennis Werner1709157957 Posted March 16, 2017 Author Share Posted March 16, 2017 INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: websocket-url=ws://172.16.10.26:8008 When connecting externally via Netscaler gateway, it should not directly connect to VDA like above. Receiver (browser) won't be able to reach the VDA from external network typically as the IP would be internal only most likely. Can you check if Storefront and NSG are configured correctly to handle ICA proxy connections. You should see log something like this ideally: INIT :|: CONNECTION :|: WEB SOCKET :|: INFO :|: websocket-url=wss://nsg.xyz.com:443 (where nsg.xyz.com is your gateway FQDN) Where can i configure the url=WSS ?? I think thats the Problem... The Firewall on every Server is Off... Thanks Link to comment Share on other sites More sharing options...
Dennis Werner1709157957 Posted March 16, 2017 Author Share Posted March 16, 2017 As Santosh mentioned, you should see 443, has this every worked for you with previous NetScaler version or previous XA/XD version vda in your setup? To rule out the configuration issues, can you please check on the VDA machine with in windows firewalls, do you see the firewall rules are applied correctly. Please refer to the http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-13/secure/tls.html for configuration details to be sure you did not miss any configuration on the VDA side. Thanks Kishore The Firewall Rules are off.. But why is the url=ws:// .... the local Adress ? Where can i configure it to the right Adress ? Thanks Link to comment Share on other sites More sharing options...
Santosh Sahu1709152162 Posted March 17, 2017 Share Posted March 17, 2017 This document in case you have not already followed it should help: https://docs.citrix.com/content/dam/docs/en-us/categories/advanced-concepts/downloads/netscaler-gateway-11-1-for-storefront-3-6-and-XD-7-9-externa-ica.pdf To clarify my previous point, you would not need to set ws:// or wss://, URLs yourself. If Storefront and Netscaler Gateway are configured correctly to handle ICA connections externally, you would see the url changed automatically. When using storefront internally, you would see connection being attempted directly to VDA. When using Netscaler gateway (NSG), connection would be attempted to NSG which then proxies it to VDA. Link to comment Share on other sites More sharing options...
Dennis Werner1709157957 Posted March 17, 2017 Author Share Posted March 17, 2017 This document in case you have not already followed it should help: https://docs.citrix.com/content/dam/docs/en-us/categories/advanced-concepts/downloads/netscaler-gateway-11-1-for-storefront-3-6-and-XD-7-9-externa-ica.pdf To clarify my previous point, you would not need to set ws:// or wss://, URLs yourself. If Storefront and Netscaler Gateway are configured correctly to handle ICA connections externally, you would see the url changed automatically. When using storefront internally, you would see connection being attempted directly to VDA. When using Netscaler gateway (NSG), connection would be attempted to NSG which then proxies it to VDA. Hi Santosh, i have configured my StoreFront and my Netscaler with the manual from RobinHobo. Not more. And a few Versions ago, it worked for me. But in the actually Version of Citrix StoreFront and Netscaler it will not work. Where is the Point to configure the ICA Handling internal and external ? Many thanks Link to comment Share on other sites More sharing options...
Dennis Werner1709157957 Posted March 22, 2017 Author Share Posted March 22, 2017 Is there someone specialist, who can help me with my Problem ? The Issue is not resolved. Many thanks Link to comment Share on other sites More sharing options...
Kishore Kunisetty Posted March 22, 2017 Share Posted March 22, 2017 Is there someone specialist, who can help me with my Problem ? The Issue is not resolved. Many thanks Please check your NetScaler configuration? may be you could build a new one following above document and see first before you alter any. You may contact citrix support team to get some assistance with your current configuration to identify what is miss configured. You can send me your network diagram and ip configuration along with your current ns.conf as a direct message if you want. I will see if I can get this looked by an SME from NetScaler. Thanks Kishore Link to comment Share on other sites More sharing options...
Dennis Werner1709157957 Posted March 23, 2017 Author Share Posted March 23, 2017 My last try to connect to the Farm with Citrix Receiver from outside: (What Iám wondering for is the Issue with the following error): 2017-03-23 14:33:36.218] [T0Unknown] [sRStore.cpp:262] Gateway selected by user doesn't match any from the store. Using default from store: ...://mail.darkworxx.de/ [2017-03-23 14:33:36.218] [T0Unknown] [sRStore.cpp:262] Gateway selected by user doesn't match any from the store. Using default from store: ......://mail.darkworxx.de/[2017-03-23 14:33:36.221] [T0Unknown] [sRProvider.cpp:223] <- Inbound SR update finished[2017-03-23 14:33:36.221] [T0Unknown] [serviceRecordMain.mm:144] [-] -[CtxServiceRecordsSvr handleDiscoveryDocument:][2017-03-23 14:33:36.234] [T0Unknown] [serviceRecordMain.mm:144] [+] -[CtxBeaconSvr checkLocationForStore:] (https://mail.darkworxx.de/Citrix/Roaming/Accounts)[2017-03-23 14:33:36.234] [T0Unknown] [serviceRecordMain.mm:144] -[LocationManager locationRelativeToStoreURL:] Checking Location - https://mail.darkworxx.de/Citrix/Roaming/Accounts[2017-03-23 14:33:36.234] [T0Unknown] [serviceRecordMain.mm:144] -[LocationManager locationRelativeToStoreURL:] Checking serviceRecordLocation - .....://mail.darkworxx.de/Citrix/DARKWORXX/discovery[2017-03-23 14:33:36.234] [T0Unknown] [serviceRecordMain.mm:144] -[serviceRecordLocation reachability] Internal Beacon Beacon Detector for "....://mail.darkworxx.de/" reach = "kReachable" kReachable[2017-03-23 14:33:36.234] [T0Unknown] [serviceRecordMain.mm:144] -[serviceRecordLocation reachability] Internal Beacon Reachable (Beacon Detector for ".....://mail.darkworxx.de/" reach = "kReachable")[2017-03-23 14:33:36.234] [T0Unknown] [serviceRecordMain.mm:144] -[LocationManager locationRelativeToStoreURL:] Location = "kNETWORK_LOCATION_LAN" (Detector = "Service Record)"[2017-03-23 14:33:36.234] [T0Unknown] [serviceRecordMain.mm:144] [-] -[CtxBeaconSvr checkLocationForStore:] (NETWORK_LOCATION_LAN)[2017-03-23 14:33:38.674] [T0Unknown] [serviceRecordMain.mm:144] [+] -[CtxBeaconSvr checkLocationForStore:] (https://mail.darkworxx.de/Citrix/Roaming/Accounts)[2017-03-23 14:33:38.675] [T0Unknown] [serviceRecordMain.mm:144] -[LocationManager locationRelativeToStoreURL:] Checking Location - ....://mail.darkworxx.de/Citrix/Roaming/Accounts[2017-03-23 14:33:38.675] [T0Unknown] [serviceRecordMain.mm:144] -[LocationManager locationRelativeToStoreURL:] Checking serviceRecordLocation - ...://mail.darkworxx.de/Citrix/DARKWORXX/discovery[2017-03-23 14:33:38.675] [T0Unknown] [serviceRecordMain.mm:144] -[serviceRecordLocation reachability] Internal Beacon Beacon Detector for "https://mail.darkworxx.de/" reach = "kReachable" kReachable[2017-03-23 14:33:38.675] [T0Unknown] [serviceRecordMain.mm:144] -[serviceRecordLocation reachability] Internal Beacon Reachable (Beacon Detector for "....://mail.darkworxx.de/" reach = "kReachable")[2017-03-23 14:33:38.675] [T0Unknown] [serviceRecordMain.mm:144] -[LocationManager locationRelativeToStoreURL:] Location = "kNETWORK_LOCATION_LAN" (Detector = "Service Record)"[2017-03-23 14:33:38.675] [T0Unknown] [serviceRecordMain.mm:144] [-] -[CtxBeaconSvr checkLocationForStore:] (NETWORK_LOCATION_LAN)[2017-03-23 14:33:38.944] [T0Unknown] [serviceRecordMain.mm:144] [+] -[CtxServiceRecordsSvr deleteStore:] (dummyDiscoverySRID)[2017-03-23 14:33:38.944] [T0Unknown] [sRProvider.cpp:230] -> RemoveStore started. Service Record ID is: dummyDiscoverySRID[2017-03-23 14:33:38.959] [T0Unknown] [sRProvider.cpp:247] Removed store dummyDiscoverySRID[2017-03-23 14:33:38.959] [T0Unknown] [sRProvider.cpp:256] <- RemoveStore finished[2017-03-23 14:33:38.959] [T0Unknown] [serviceRecordMain.mm:144] [-] -[CtxServiceRecordsSvr deleteStore:] (1)[2017-03-23 14:33:48.824] [T0Unknown] [serviceRecordMain.mm:144] [+] -[CtxServiceRecordsSvr allStores][2017-03-23 14:33:48.824] [T0Unknown] [serviceRecordMain.mm:144] [-] -[CtxServiceRecordsSvr allStores] Link to comment Share on other sites More sharing options...
Dennis Werner1709157957 Posted March 23, 2017 Author Share Posted March 23, 2017 My last try to connect to the Farm with Citrix Receiver from outside: (What Iám wondering for is the Issue with the following error): 2017-03-23 14:33:36.218] [T0Unknown] [sRStore.cpp:262] Gateway selected by user doesn't match any from the store. Using default from store:https://mail.darkworxx.de/ Link to comment Share on other sites More sharing options...
Kishore Kunisetty Posted March 23, 2017 Share Posted March 23, 2017 My last try to connect to the Farm with Citrix Receiver from outside: (What Iám wondering for is the Issue with the following error): 2017-03-23 14:33:36.218] [T0Unknown] [sRStore.cpp:262] Gateway selected by user doesn't match any from the store. Using default from store:https://mail.darkworxx.de/ Can you try via browser say Chrome instead of native reciever? Thanks Kishore Link to comment Share on other sites More sharing options...
Kishore Kunisetty Posted March 24, 2017 Share Posted March 24, 2017 Checking with StoreFront experts, this could be the conflict in the configuration between NetScaler and StoreFront. It could be the gateway name mentioned in Storefront servers NetSclaer settings may be not not matching with Gateway-Headers. https://support.citrix.com/article/CTX139592 Please enable tracing as above link and repro this error to capture debugviewer logs and share to me. Hope the new logs might give some insights... Thanks Kishore Link to comment Share on other sites More sharing options...
Al Zabar Posted February 7, 2021 Share Posted February 7, 2021 Hi Dennis, Just wonder, if you had below issue resolved, as I am experience exactly the same issue on SSL, but can't figure it out the cause? SESSION:|:ICA:|:TRANSPORT:|:DRIVER:|:close with code=1006 On 3/14/2017 at 3:08 PM, Dennis Werner1709157957 said: Hey all, i have Problems with my Netscaler and HTML 5 Receiver. It works fine (intern/interlly), but from outside through the Netscaler i get an error: (I`ve enable the Logging in Firefox / Console), unable to connect to the Server ... local Address of CTX VDA Server.... Port: 8008. But only from outside. I`ve tried to telnet the Port from the Server, but it wont work. Then i`ve looked with netstat -an if there is a listen to the Port an it is. But i am not able to telnet the Port. Anyone can help ? PS: Installed is the newest Citrix Version (7.13) with Netscaler 11.1. Link to comment Share on other sites More sharing options...
Amar Honnungar1709160466 Posted April 22, 2022 Share Posted April 22, 2022 On 3/14/2017 at 8:38 PM, Dennis Werner1709157957 said: Hey all, i have Problems with my Netscaler and HTML 5 Receiver. It works fine (intern/interlly), but from outside through the Netscaler i get an error: (I`ve enable the Logging in Firefox / Console), unable to connect to the Server ... local Address of CTX VDA Server.... Port: 8008. But only from outside. I`ve tried to telnet the Port from the Server, but it wont work. Then i`ve looked with netstat -an if there is a listen to the Port an it is. But i am not able to telnet the Port. Anyone can help ? PS: Installed is the newest Citrix Version (7.13) with Netscaler 11.1. Were you able to get this up and running? I too am experiencing the same issue. Link to comment Share on other sites More sharing options...
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