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Xenserver Conversion Manager 2 failed to connect

Started by Ulf Johansson , 15 February 2017 - 12:24 PM
3 replies to this topic

Ulf Johansson Members

Ulf Johansson
  • 27 posts

Posted 15 February 2017 - 12:24 PM

Hi,

 

We have an old Vmware solution and want to use Conversion manager to convert the VM there

Installed the Conversion manager on two Machines and get the same result:

Tries to connect o poolmaster but just says:

There was a failure to communicate with the plugin"

So  I cant even connect to the poolmaster.

I have Xencenter on same Machines and they have no problem connecting

The Machines are on the same subnet as the hypervisors so there is no firewall preventing Communication

Any ideas?



Ivan Esterajher Citrix Employees

Ivan Esterajher
  • 16 posts

Posted 17 February 2017 - 03:32 PM

Have you tried installing the latest Conversion VM? (Import the one for XS 7.0 even though you may have XS 6.5)

https://www.citrix.com/downloads/xenserver/product-software/xenserver-70-enterprise-edition.html

 

Download the Xenserver Conversion manager VPX 7.0.0 and Xenserver Conversion manager VPX Console 7.0.0.



Ulf Johansson Members

Ulf Johansson
  • 27 posts

Posted 17 February 2017 - 05:14 PM

Hi Ivan,

 

 

Iam already running Xenserver 7 and Conversion manager 7 and Appliance 7

But Conversion manager should connect to Xenserver poolmaster even without VPC console running or installed?!

Or am I wrong there?

But I do have all installed and the latest versions

But get error:ยด" Failure to communicate with the plugin" when trying to connect to xenserver pool in Conversion manager when trying to connect to poolmaster directly when trying to make the config



Ivan Esterajher Citrix Employees

Ivan Esterajher
  • 16 posts

Posted 19 February 2017 - 11:34 AM

Hi Ulf,

 

check if the VM appliance network is set to DHCP.

Try logging in the appliance and issue ifconfig -a, there should be two network adapters present, one with the internal IP, and another one with the address given from a DHCP server.