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Citrix Receiver for HTML5 SDK - Black Screen

Started by Patrice Jacques-Gustave , 04 January 2017 - 12:00 PM
5 replies to this topic

Best Answer Patrice Jacques-Gustave , 04 January 2017 - 04:01 PM

Well done !!! 

 

Everything is working now. The issue was in CitrixHTML5SDK.js file.

 

After we change this /*throw DHxTl;*/ is ok.

Patrice Jacques-Gustave Members

Patrice Jacques-Gustave
  • 12 posts

Posted 04 January 2017 - 12:00 PM

Hi All,

 

We have a black screen when we try to open an ICA session with the Citrix Receiver for HTML5 SDK 2.2.

 

We use Citrix StoreFront 3.6 and Citrix XenApp 7.6. We have created a test web Store "http://x.x.x.x/Citrix/testWeb" and activated the HTTP Basic Authentication.

 

We have copied CitrixHTML5SDK.js, HDXEngine.html, HDXLauncher.js and SDKExample.html in Store Web Root Folder (http://x.x.x.x/Citrix/testWeb).

 

we have copied the complete CitrixReceiverHTML5Hosting_2.2 folder in the Store Web Root Folder.

 

we can lauch the SDKExample, and enter a credential. We have the list of published application but when we click on icons we have always a black screen, either in embbeded  or new tab mode.

 

Thank in advance.



Patrice Jacques-Gustave Members

Patrice Jacques-Gustave
  • 12 posts

Posted 04 January 2017 - 12:08 PM

More info;

 

When we track the web session in Chrome F12 tool we can see this :

 

Receiver Error -  type: invalidToolbarData description: Invalid/missing imageUrl value.

 

and 

 

Uncaught KGzIN {type: "invalidToolbarData", description: "Invalid/missing imageUrl value."}

 

update 2 ; 2017 01 04 : 15:37

 

Now I have this in plus : 

 

This appears to be Chrome

<url>/Citrix/testWeb/HTML5SDK2/src/Business/IcaClient55550622042016.js

 

currentLng set to: en

<url>/Citrix/testWeb/HTML5SDK2/ThirdPartyLibrary/JQuery/i18next-1.6.0.min.js

 

loaded:

<url>/Citrix/testWeb/HTML5SDK2/ThirdPartyLibrary/JQuery/i18next-1.6.0.min.js

<url>/Citrix/testWeb/HTML5SDK2/locales/en.js

 

and after that always black screen

 

 

 

 

Do you know if there is correlation with these and the black screen ?

 

Thank



Patrice Jacques-Gustave Members

Patrice Jacques-Gustave
  • 12 posts

Posted 04 January 2017 - 02:36 PM

More info;

 

Now I have this in plus : 

 

This appears to be Chrome

http://192.168.1.3/Citrix/testWeb/HTML5SDK2/src/Business/IcaClient55550622042016.js

 

currentLng set to: en

http://192.168.1.3/Citrix/testWeb/HTML5SDK2/ThirdPartyLibrary/JQuery/i18next-1.6.0.min.js

 

loaded:

http://192.168.1.3/Citrix/testWeb/HTML5SDK2/ThirdPartyLibrary/JQuery/i18next-1.6.0.min.js

http://192.168.1.3/Citrix/testWeb/HTML5SDK2/locales/en.js

 

and after that always black screen



Patrice Jacques-Gustave Members

Patrice Jacques-Gustave
  • 12 posts

Posted 04 January 2017 - 04:01 PM

Well done !!! 

 

Everything is working now. The issue was in CitrixHTML5SDK.js file.

 

After we change this /*throw DHxTl;*/ is ok.


Best Answer

Trentent Tye Members

Trentent Tye
  • 58 posts

Posted 05 April 2017 - 09:22 PM

Just to add, I had this same issue with ImageURL not found throwing up an error.  I commented out the

// sessionObject.addToolbarBtns(cst);

 

in the SDKExample.html file.



Silvio Balduzzi Members

Silvio Balduzzi
  • 16 posts

Posted 14 April 2017 - 08:54 AM

Hi Patrice,
 
I have the same problem with the black screen. Can you explain me the / * throw DHxTl; * / solution?
I have searched "throw DHxTI" in my CitrixHTML5SDK but there isn't.
 
Thank you
 
Silvio