XenMobile 10.4 error when editing delivery groups

[Jouni Heinimaki]

After the XenMobile 10.4 upgrade, everytime I go on and edit a delivery group in XenMobile I see this error: 

 

<pre> <h1>500 Server Internal Error (exid:157AE507F27-30F25A116EC68BD5E5803074222FCFF3)<h1> </pre>

 

It does not matter which delivery group I edit. After pressing OK-button you can go on and edit and then save, so this is not a fatal error, just it pops up everytime. Attached is the screenshot of the error.

 

 

[Alexander Steins1709152550]

I have been told by support that this is a known issue and resolved in the next update.

[Christoph Link]

Exact same problem here after upgrading from 10.3.6 RP2 to 10.4.0

[Christoph Link]

Not only the above problem :-( After some time of configuring XenMobile not only the above error message occur, there is an endless loop with no repsonse after just clicking on "configure"

Only a reboot of BOTH Cluster nodes solves the issue for some time.

[Pulin Thakkar]

Yes, xenmobile upgrades sometimes require 2 reboots. Please reboot your nodes and the error should go away.

[Alexander Steins1709152550]

I restarted mine a couple of times and still see this error.... :-(

[Jouni Heinimaki]

I restarted mine a couple of times and still see this error.... :-(

Yes, restart dont help here either.

[Jouni Heinimaki]

I restarted mine a couple of times and still see this error.... :-(

Same here, after restarts I still see the error.

[Peder Christian Mikkelsen]

Same error, I have restarted the server several times - same error

[Jan-Paul Plaisier]

Same error in multiple environments...

[Xavier ROY]

Exact same problem here after upgrading to 10.4.0.116

Also impossible to configure sharefile !

Same error, I have restarted the server several times.

[Vincent BALLE]

Same error...I have restarted the server several times

 

Also impossible to configure sharefile

[Guest Mauricio Schäpers]

Only solution right now should be to delete the sharefile configuration prior updating to 10.4 and add it afterwards

[Thorsten Rood1709157495]

when upgrading with ShareFile already configured, it'll break. fix here: https://discussions.citrix.com/topic/381870-after-update-to-xenmobile-104-no-sharefile-configuration-possible/?p=1946978

[Pradeep Muni Gowreesha]

Refer to https://support.citrix.com/article/CTX218470 to workaround this issue.

[Ruud Jacobs]

Solution is to install the XenMobile Server 10.4.0 Rolling Patch 1 witch is available 21-11-2016

[James Selix]

MODS: please unpin posts that are over 3 years old please. these are way outdated.  it is 2019 and we are on 10.11.0.10 at this point.