After SF 3.0 upgrade - HTML5 still v1.4.0.5024, update to v1.7 not possible

[Alexander Ollischer1709151417]

Dear all,

 

after successfully upgrading to StoreFront v3.0 I realized that my Store's HTML5 Receiver version is still shown as 1.4.0.5024. Therefore I assume it has not been upgraded to the latest v1.7 by the StoreFront installer. I thought it's included?

 

I then downloaded the HTML5 v1.7 installer and tried to update the existing version. I then received an error stating:

 

"No HTML5 Client has been deployed on this server to update."

 

Then I recalled something about putting the HTML5 Receiver into the Citrix Program Folder manually (back in the days), utilizing the HTML5 Engine Setup tool to configure the Receiver for Web's URL, and stuff like that. Well, I did that, and maybe I have to remove something of my existing HTML5 configuration in order to make it work again.

 

I searched my C:\ partition for anything HTML5 and found a couple of folders named "HTML5Client" under:

• C:\inetpub\wwwroot\Citrix\StoreWeb
• C:\Program Files\Citrix\Receiver StoreFront\Receiver Clients

 

Update:

After comparing a functional server with my own server I found some differences regarding the registry configuration. The functional server has a registry key referencing HTML5 InstallDir (HKLM\Software\Citrix\HTML5 Management) whereas my server is totally missing this registry key.

 

Now I'm confused... Any help would be greatly appreciated.
Alex

[Vidhesh Ramesh]

Alexander,

 

I just tried upgrading SF 2.6 to SF 3.0 and see that SF got upgraded to 3.0.0.45 and HTML5 engine getting upgraded to 1.7.0.20. Can you check if you have got any errors while upgrading in your event viewer???

 

--VR

[Vidhesh Ramesh]

Also check the SF upgrade logs which can be found at C:\Program Files\Citrix\Receiver StoreFront\Admin\logs. Look specifically for log file that has html5 in its name and that can point to any html5 install error.

 

--VR

[Geoff Watkins1709160184]

Came across this thread recently.  My solution was to first select my Store > Manage Receiver for Web Sites > Configure > Deploy Citrix Receiver and change the deployment option away from Install Locally to Always use Receiver for HTML5 or Use Receiver for HTML5 if local Receiver is unavailable.

After that the HTML5 client install ran as expected on my StoreFront.

[Aditya Rayaprolu1709162187]

Propagate changes to all the SF servers and then run the upgrade again and it would run successfully