Jump to content


Install error when installing Xenapp Fundamentals 2.0 on Win2k3

Started by richard.inn3s , 08 March 2012 - 12:34 PM

richard.inn3s Members

  • 42 posts

Posted 08 March 2012 - 12:34 PM


We previously had XF installed on the server and working, when the SSL certificate was renewed for external access we had the "Failed to grant required privileges to the specified certificate" error. Everything that was tried to resolve this issue failed and we came to the conclusion to re-install XF. After completely removing all XF componets we attempted to re-install, the install gets to presentation server then fails with a 1603 error, looking at the log it appears to fail at the Shadowing component, there doesn't appear to be anyone else on the forums experiencing the same issue. From what should of been a simple process of renewing an SSL cert has turned into a disaster with a rebuild of the server the next option. Hopefully someone can help.


Action start 12:05:48: CTX_MF_MM_XP_Installed.EDF190B9_1780_476B_BE0C_F3D13422307E.
MSI (s) (9C:F4) [12:05:48:451]: Doing action: CTX_MF_MM_SetShadowingChoiceOnUpgrade.EDF190B9_1780_476B_BE0C_F3D13422307E
Action ended 12:05:48: CTX_MF_MM_XP_Installed.EDF190B9_1780_476B_BE0C_F3D13422307E. Return value 1.
MSI (s) (9C:70) [12:05:48:529]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI1A0.tmp, Entrypoint: CTX_MF_MM_SetShadowingChoiceOnUpgrade
Action start 12:05:48: CTX_MF_MM_SetShadowingChoiceOnUpgrade.EDF190B9_1780_476B_BE0C_F3D13422307E.
Couldn't Load cutilldll
Action ended 12:05:49: CTX_MF_MM_SetShadowingChoiceOnUpgrade.EDF190B9_1780_476B_BE0C_F3D13422307E. Return value 3.
Action ended 12:05:49: INSTALL. Return value 3.
MSI (s) (9C:F4) [12:05:49:607]: Note: 1: 1708
MSI (s) (9C:F4) [12:05:49:607]: Product: Citrix Presentation Server for Windows -- Installation operation failed.

MSI (s) (9C:F4) [12:05:49:607]: Attempting to delete file C:\WINDOWS\Installer\5a589c.mst
MSI (s) (9C:F4) [12:05:49:639]: Cleaning up uninstalled install packages, if any exist
MSI (s) (9C:F4) [12:05:49:686]: MainEngineThread is returning 1603
MSI (s) (9C:6C) [12:05:49:701]: Destroying RemoteAPI object.
MSI (s) (9C:BC) [12:05:49:701]: Custom Action Manager thread ending.
=== Logging stopped: 08/03/2012 12:05:49 ===
MSI © (7C:94) [12:05:49:701]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI © (7C:94) [12:05:49:701]: MainEngineThread is returning 1603
=== Verbose logging stopped: 08/03/2012 12:05:49 ===