I have a user who has a windows 7/64. Everything was running smoothly with the citrix web access. now all of a sudden they were getting an error stating that when they tried to open a citrix app it did not know how to open it. It seemed to have lost its association. I checked the default programs association and it seemed fine. I then tried uninstalling the client and I couldn't, it would give me a citrix plugin error with a View Log or Close. Reading the log didn't really give me anything.
So I tried logging in with a different user name to eliminate the possibility of user profile issues. Same error occurred,
I then tired just reinstalling the citrix client it completed fine but then I tried opening up the citrix app and got the same thing, no association.
Then I tried deleting all entries in the registry regarding citrix and then rebooted then tried reinstalling citrix. I go the same error window view log or close.
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Antonio Pereira1709151896
Hello,
I have a user who has a windows 7/64. Everything was running smoothly with the citrix web access. now all of a sudden they were getting an error stating that when they tried to open a citrix app it did not know how to open it. It seemed to have lost its association. I checked the default programs association and it seemed fine. I then tried uninstalling the client and I couldn't, it would give me a citrix plugin error with a View Log or Close. Reading the log didn't really give me anything.
So I tried logging in with a different user name to eliminate the possibility of user profile issues. Same error occurred,
I then tired just reinstalling the citrix client it completed fine but then I tried opening up the citrix app and got the same thing, no association.
Then I tried deleting all entries in the registry regarding citrix and then rebooted then tried reinstalling citrix. I go the same error window view log or close.
Please see attached file for the log
Any help wold be greatly appriciated
TrolleyExpress-20110420-085146.log
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