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Install error when loading access gateway plugin

Started by Chris STEPANEK , 10 June 2009 - 05:06 PM
1 reply to this topic

Chris STEPANEK Members

  • 3 posts

Posted 10 June 2009 - 05:06 PM

The error is : The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738.

Is this an issue with Microsoft installer?

Has anyone come accross this error?

Dan Dudas Members

Dan Dudas
  • 54 posts

Posted 21 August 2009 - 08:01 PM

I actually just had this error and fixed it. It's a problem with the vbscript and jscript dll's. From a command line (run as admin on Vista), run two commands: regsvr32 vbscript.dll and *regsvr32 jscript.dll*. Then run the installer again and you should be fine.